iTunes store not working (on a mac)

[19tyler86]

Hi,

I can't seem to access itunes store. My internet connection is working fine with every other program. I have Snow Leopard 10.6.8 and I recently downloaded iTunes 11.

Any ideas? I've been searching on line all day but the only solutions I could find are for Windows.

Thanks!

[chscag]

Is iTunes 11 working OK? And what kind if any, error are you receiving?

[19tyler86]

Is iTunes 11 working OK? And what kind if any, error are you receiving?

Hi, yes it is. It's working fine. My iphone syncs fine and everything. I don't get a message. it just starts to load and the itunes screen goes white and that's it.

[chscag]

That's certainly a strange one. About the only thing I can suggest it to try removing iTunes 11 and reinstalling it. Are you able to access the Mac App store? (not the iTunes store)

[19tyler86]

That's certainly a strange one. About the only thing I can suggest it to try removing iTunes 11 and reinstalling it. Are you able to access the Mac App store? (not the iTunes store)

I haven't checked the Mac store yet but I will when I get home and also re-install and see if that works.