08-12-2013, 07:47 PM

Hi,

I can't seem to access itunes store. My internet connection is working fine with every other program. I have Snow Leopard 10.6.8 and I recently downloaded iTunes 11.

Any ideas? I've been searching on line all day but the only solutions I could find are for Windows.

Thanks!

08-12-2013, 08:20 PM

Is iTunes 11 working OK? And what kind if any, error are you receiving?

08-12-2013, 08:25 PM

Originally Posted by chscag

Is iTunes 11 working OK? And what kind if any, error are you receiving?

Hi, yes it is. It's working fine. My iphone syncs fine and everything. I don't get a message. it just starts to load and the itunes screen goes white and that's it.

08-12-2013, 10:10 PM

That's certainly a strange one. About the only thing I can suggest it to try removing iTunes 11 and reinstalling it. Are you able to access the Mac App store? (not the iTunes store)

08-13-2013, 10:25 AM

Originally Posted by chscag

That's certainly a strange one. About the only thing I can suggest it to try removing iTunes 11 and reinstalling it. Are you able to access the Mac App store? (not the iTunes store)

I haven't checked the Mac store yet but I will when I get home and also re-install and see if that works.