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  1. #1


    Member Since
    Jul 14, 2013
    Posts
    14
    Word closes when I close a document
    I am finding that when I close a document, either one newly created or an existing file, Word closes. I am not using the "close all" icon.

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    7,163
    Specs:
    Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
    Are you certain the whole app closes (i.e. not in menu bar along the top of the screen, no blue indicator below the word icon on the dock)?

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Jul 14, 2013
    Posts
    14
    the whole app does not close. The light remains on beneath the Word icon.

    I think I have now realised what the position is, and it is due to my ignorance. Apologies. I note now that the Word menu bar remains. I had not previously spotted this.

    Thanks for your help

  4. #4

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    12,819
    Specs:
    2.8 GHz 2008 MacBook Pro 10.11, 8 GB mem, iPhone 8+, 2015 iMac 16 GB 10.13 beta
    As a long-time Word user I have made that mistake more times than I care to count. Used to be a bigger problem when computers were slower and it took Word ages to launch.

    I figure it is either one of two things:

    1. You are otherwise brilliant and don't have time for trivial details such as whether a program is open or closed.
    2. Word was built by someone who wants to confuse us now and then.

    I don't know about you but I'm going with option one the next time it happens to me.
    Did you know these forums are soon to be shut down?
    Long story here. Short storyhere

  5. #5


    Member Since
    Jul 14, 2013
    Posts
    14
    I'll go with option 1

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