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  1. #1


    Member Since
    Jan 22, 2010
    Posts
    24
    Microsoft Entourage email program
    We just got updated to Snow Leopard (OS 10.6.8). Our email program Entourage keeps freezing during mundane tasks like deleting a message.
    We like having an email program on our computer where we can organize our email as we like, and not have to go to our supplier to get mail.

    What can we do to change this behavior?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,509
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    You can download and organize mail the way you wish by using Mac Mail. There's no need to use Entourage. But if you want to use Entourage and it's freezing, perhaps its identity data base is corrupt.

    How to rebuild the identity data base in Enourage

  3. #3


    Member Since
    Jan 22, 2010
    Posts
    24
    entourage problem
    Thanks for your reply. I wonder if your instructions apply to Office 2004 as well? That's the Office version we have.

    Thanks again!
    Chris M

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,509
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Give it a try to see if it works. I suspect the instructions are the same.

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