Microsoft Entourage email program

cmaciel · cmaciel #1 (**permalink**)

07-18-2013, 09:51 PM

We just got updated to Snow Leopard (OS 10.6.8). Our email program Entourage keeps freezing during mundane tasks like deleting a message.
We like having an email program on our computer where we can organize our email as we like, and not have to go to our supplier to get mail.

What can we do to change this behavior?

chscag · chscag #2 (**permalink**)

07-18-2013, 09:58 PM

You can download and organize mail the way you wish by using Mac Mail. There's no need to use Entourage. But if you want to use Entourage and it's freezing, perhaps its identity data base is corrupt.

How to rebuild the identity data base in Enourage

cmaciel · cmaciel #3 (**permalink**)

07-28-2013, 02:48 PM

Thanks for your reply. I wonder if your instructions apply to Office 2004 as well? That's the Office version we have.

Thanks again!
Chris M

chscag · chscag #4 (**permalink**)

07-28-2013, 03:06 PM

Give it a try to see if it works. I suspect the instructions are the same.

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 38,488 Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks	07-18-2013, 09:58 PM You can download and organize mail the way you wish by using Mac Mail. There's no need to use Entourage. But if you want to use Entourage and it's freezing, perhaps its identity data base is corrupt. How to rebuild the identity data base in Enourage COMMUNITY RULES
	QUOTE Thanks

chscag #4 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 38,488 Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks	07-28-2013, 03:06 PM Give it a try to see if it works. I suspect the instructions are the same. COMMUNITY RULES
	QUOTE Thanks

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cmaciel #1 (permalink)
Member Since: Jan 22, 2010 Posts: 13	07-18-2013, 09:51 PM We just got updated to Snow Leopard (OS 10.6.8). Our email program Entourage keeps freezing during mundane tasks like deleting a message. We like having an email program on our computer where we can organize our email as we like, and not have to go to our supplier to get mail. What can we do to change this behavior?
	QUOTE Thanks

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