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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Cannot connect to App Store


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Squidlet

 
Member Since: Sep 10, 2012
Posts: 2
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Hello All

This is my first post so for a quick intro; I'm the Dad of a family of 5 living in the Northwest of the UK, with an iMac, iPad and several iPhones and iPods. I'm reasonable operating Macs after 5 years and would be really grateful for your help as after several weeks of trying to sort the following problem out I remain stuck solid.

When starting App Store on the iMac (only) MAS says "Cannot connect to the App Store". It has a sign-in option, however nothing happens when you press it. When you try updating software MAS advises "An internet connection is required"

- It's only on the iMac; the iPad MAS is fine
- Firewall is OFF
- There is no anti virus software installed that I am aware of. I certainly haven't installed any.
- Use Passive FTP mode is on
- There are no proxies active
- It is however set to bypassing proxy settings for *.local, 169.xxx/xx (numbers shown as x for security)

I have recently installed Mountain Lion 10.8 and at present because of the App Store issue cannot update to 10.8.1

Thanks!
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mrplow

 
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Member Since: Oct 01, 2007
Location: UK
Posts: 6,643
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Mac Specs: 27" iMac i7 (2011) 10.9, iPhone5s, iPad Air, AppleTV2

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If you log into the guest user, or create a new user and log into that, do you get the same issue?

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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Squidlet

 
Member Since: Sep 10, 2012
Posts: 2
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Problem solved! Unbeknownst to me I was in the Guest Account hence MAS wouldn't update. Someone, sometime must have logged the Admin user out.

Massive thank you!
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