Results 1 to 3 of 3
  1. #1

    Member Since
    Sep 10, 2012
    Cannot connect to App Store
    Hello All

    This is my first post so for a quick intro; I'm the Dad of a family of 5 living in the Northwest of the UK, with an iMac, iPad and several iPhones and iPods. I'm reasonable operating Macs after 5 years and would be really grateful for your help as after several weeks of trying to sort the following problem out I remain stuck solid.

    When starting App Store on the iMac (only) MAS says "Cannot connect to the App Store". It has a sign-in option, however nothing happens when you press it. When you try updating software MAS advises "An internet connection is required"

    - It's only on the iMac; the iPad MAS is fine
    - Firewall is OFF
    - There is no anti virus software installed that I am aware of. I certainly haven't installed any.
    - Use Passive FTP mode is on
    - There are no proxies active
    - It is however set to bypassing proxy settings for *.local, (numbers shown as x for security)

    I have recently installed Mountain Lion 10.8 and at present because of the App Store issue cannot update to 10.8.1


  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    If you log into the guest user, or create a new user and log into that, do you get the same issue?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  3. #3

    Member Since
    Sep 10, 2012
    Problem solved! Unbeknownst to me I was in the Guest Account hence MAS wouldn't update. Someone, sometime must have logged the Admin user out.

    Massive thank you!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. App Store - Can I move to App Store pre-App Store applications?
    By michelangelo in forum OS X - Apps and Games
    Replies: 4
    Last Post: 08-04-2012, 05:06 AM
  2. Can't connect to the mac app store in mountain lion
    By mike1114 in forum Switcher Hangout
    Replies: 3
    Last Post: 08-02-2012, 08:28 PM
  3. MacBook Cannot Connect to the App Store
    By bppoupore in forum OS X - Apps and Games
    Replies: 3
    Last Post: 01-30-2011, 09:22 PM
  4. mac app store and the iphone/ipad app store
    By minfingr in forum OS X - Apps and Games
    Replies: 1
    Last Post: 01-06-2011, 09:46 PM
  5. Cant connect to app store.
    By SnowmanSimon in forum iOS and Apps
    Replies: 1
    Last Post: 11-15-2008, 08:27 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts