Updating Office 2011

IntegraDivorce · IntegraDivorce #1 (**permalink**)

04-30-2012, 12:07 PM

Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

Help!

dellsweig · dellsweig #2 (**permalink**)

04-30-2012, 12:09 PM

Quote:

Originally Posted by IntegraDivorce

Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

Help!

Make sure Outlook is closed. Go into the process lsit and make sure - or reboot and do not start Outlook.

Once updated, Outlook will go through a lengthy repair process on the database. This is normal

IntegraDivorce · IntegraDivorce #3 (**permalink**)

04-30-2012, 12:14 PM

Thank you...Where is the process list? I've tried the reboot without starting outlook...

dellsweig · dellsweig #4 (**permalink**)

04-30-2012, 12:19 PM

Quote:

Originally Posted by IntegraDivorce

Thank you...Where is the process list? I've tried the reboot without starting outlook...

Activity Monitor

Highlight the process you want to kill and do a force quit

or

open a terminal

type "ps -ef"

find the process you want to kill and type

kill -9 'pid' where pid is the process ID number

IntegraDivorce · IntegraDivorce #5 (**permalink**)

04-30-2012, 12:33 PM

Got it...thank you so much for all your help!

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IntegraDivorce #1 (permalink)
Member Since: Feb 29, 2012 Location: Alberta, Canada Posts: 15	04-30-2012, 12:07 PM Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't. Help!
	QUOTE Thanks

IntegraDivorce #5 (permalink)
Member Since: Feb 29, 2012 Location: Alberta, Canada Posts: 15	04-30-2012, 12:33 PM Got it...thank you so much for all your help!
	QUOTE Thanks

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