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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Updating Office 2011


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IntegraDivorce

 
Member Since: Feb 29, 2012
Location: Alberta, Canada
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Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

Help!
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dellsweig

 
Member Since: Mar 06, 2012
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Mac Specs: Imac I7 32Gig, Ipad2, 4 Iphones and an Apple TV V3

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Quote:
Originally Posted by IntegraDivorce View Post
Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

Help!
Make sure Outlook is closed. Go into the process lsit and make sure - or reboot and do not start Outlook.

Once updated, Outlook will go through a lengthy repair process on the database. This is normal

Nothing left to do but smile, smile, smile.....
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IntegraDivorce

 
Member Since: Feb 29, 2012
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Thank you...Where is the process list? I've tried the reboot without starting outlook...
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dellsweig

 
Member Since: Mar 06, 2012
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Originally Posted by IntegraDivorce View Post
Thank you...Where is the process list? I've tried the reboot without starting outlook...
Activity Monitor

Highlight the process you want to kill and do a force quit

or

open a terminal

type "ps -ef"

find the process you want to kill and type

kill -9 'pid' where pid is the process ID number

Nothing left to do but smile, smile, smile.....
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IntegraDivorce

 
Member Since: Feb 29, 2012
Location: Alberta, Canada
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Got it...thank you so much for all your help!
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