Cannot upgrade to Firefox 10.2, can anyone help?

dennyc123 · dennyc123 #1 (**permalink**)

02-22-2012, 11:23 AM

Hi I keep getting a popup from firefox telling me its time to upgrade to 10.2 from 10.1, I click yes and then a box appears where it says it is attempting to contact the update server. And thats it, this screen never changes and lasts forever. It isnt frozen as the status bar is still moving.

Is this a firefox issue or some setting I have wrong?

vansmith · vansmith #2 (**permalink**)

02-22-2012, 11:24 AM

Go to Firefox's website and do it manually (download the newest version and install it over your current one). It's possible that something is wrong with Mozilla's update server right now.

dennyc123 · dennyc123 #3 (**permalink**)

03-15-2012, 09:24 AM

is there any way I can avoid this as wouldnt I lose all of my settings and bookmarks?

mrplow · mrplow #4 (**permalink**)

03-15-2012, 10:52 AM

Just getting the new version direct for Mozilla and installing over the top of the existing version won't destroy your settings etc. But you can always export your bookmarks first if you're worried.

vansmith · vansmith #5 (**permalink**)

03-15-2012, 11:26 AM

It's been a while since you've last tried it - why not just use the automatic updater found in the about dialog? It'll be quicker and safer (although installing manually is pretty safe).

vansmith #2 (permalink)
Member Since: Oct 19, 2008 Location: Ottawa Posts: 15,455 Mac Specs: 2012 13" MBP (2.5 i5, 8GB)	02-22-2012, 11:24 AM Go to Firefox's website and do it manually (download the newest version and install it over your current one). It's possible that something is wrong with Mozilla's update server right now. Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST.
	QUOTE Thanks

mrplow #4 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,537 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	03-15-2012, 10:52 AM Just getting the new version direct for Mozilla and installing over the top of the existing version won't destroy your settings etc. But you can always export your bookmarks first if you're worried. External hard disk acquisition addict - but admitting the problem is the first step to a robust backup Please use the reputation system if you think you've been helped - top right of this post
	QUOTE Thanks

vansmith #5 (permalink)
Member Since: Oct 19, 2008 Location: Ottawa Posts: 15,455 Mac Specs: 2012 13" MBP (2.5 i5, 8GB)	03-15-2012, 11:26 AM It's been a while since you've last tried it - why not just use the automatic updater found in the about dialog? It'll be quicker and safer (although installing manually is pretty safe). Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST.
	QUOTE Thanks

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Cannot upgrade to Firefox 10.2, can anyone help?

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dennyc123 #1 (permalink)
Member Since: Sep 19, 2011 Posts: 52 Mac Specs: iMac 2.4ghz i5, iPad 2 32gb	02-22-2012, 11:23 AM Hi I keep getting a popup from firefox telling me its time to upgrade to 10.2 from 10.1, I click yes and then a box appears where it says it is attempting to contact the update server. And thats it, this screen never changes and lasts forever. It isnt frozen as the status bar is still moving. Is this a firefox issue or some setting I have wrong?
	QUOTE Thanks

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