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  1. #1


    Member Since
    Sep 19, 2011
    Posts
    93
    Specs:
    iMac 2.4ghz i5, iPad 2 32gb
    Cannot upgrade to Firefox 10.2, can anyone help?
    Hi I keep getting a popup from firefox telling me its time to upgrade to 10.2 from 10.1, I click yes and then a box appears where it says it is attempting to contact the update server. And thats it, this screen never changes and lasts forever. It isnt frozen as the status bar is still moving.

    Is this a firefox issue or some setting I have wrong?

  2. #2

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,745
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Go to Firefox's website and do it manually (download the newest version and install it over your current one). It's possible that something is wrong with Mozilla's update server right now.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
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  3. #3


    Member Since
    Sep 19, 2011
    Posts
    93
    Specs:
    iMac 2.4ghz i5, iPad 2 32gb
    is there any way I can avoid this as wouldnt I lose all of my settings and bookmarks?

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,812
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Just getting the new version direct for Mozilla and installing over the top of the existing version won't destroy your settings etc. But you can always export your bookmarks first if you're worried.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,745
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    It's been a while since you've last tried it - why not just use the automatic updater found in the about dialog? It'll be quicker and safer (although installing manually is pretty safe).
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

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