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  1. #1


    Member Since
    Jan 16, 2012
    Posts
    28
    Question New iMac user having flash problems
    Hello all,

    I'm a brand new iMac user and I can't seem to get flash related content to work in either Safari or Firefox. My OS is 10.7.2 and I've installed flash 11.1.102.55 numerous times and I've had no luck on sites such as Youtube or soundcloud.... even on Adobe's site.

    When I attempt to view a flash video in Firefox it loads up as a black box that quickly disappears leaving a void where the video should be. When I attempt to view the a flash video in Safari it loads up the video and starts to play, but the box remains black and there's no audio, but the pause, play and other features still function.

    Adobe's flash site located here it displays an animated image that says "Adobe flash player successfully installed" and it also says "You have version 11,1,102,55 installed".

    Here's some other stuff I've tried:

    - I've used the "Unistall Flash Player" link found here multiple times.
    - I've read/followed the "Installation Problems" found here.
    - I've read/followed the "Flash Player games, video or audio don't work" found here.
    - I've googled the problem to death.

    I'm not sure what's wrong or how to correct the problem. Any/all advice would be appreciated.

  2. #2

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,881
    Specs:
    Way... way too many specs to list.
    Is this, perchance, on a macbook pro? and typically a problem when you're on battery?
    mike
    This machine kills fascists
    Got # ? phear the command line!

  3. #3

    Spellbinder's Avatar
    Member Since
    Jan 10, 2012
    Location
    Highland, Indiana - U.S.A.
    Posts
    172
    Specs:
    Late-2013 27'' iMac, 3.4GHz Quad-Core i5, NVIDIA GTX 775M 2 GB GDDR5 Mem, 8 GB Mem, El Capitan 10.11
    Quote Originally Posted by Dysfunction View Post
    Is this, perchance, on a macbook pro? and typically a problem when you're on battery?
    I believe the OP's first sentence says: "I'm a brand new iMac user..."
    “Without deviation from the norm, progress is not possible.” - Frank Zappa

    My Original Music:

  4. #4

    Kaioshoryuken1's Avatar
    Member Since
    Dec 22, 2011
    Location
    Tempe, AZ
    Posts
    62
    Specs:
    13" Macbook Pro 500GB OS10.7.2 i5, 4G 32GB iPod Touch
    My guess would be to try uninstalling the Flash Player you have now and installing an older version just to test the compatibility.

    Old Version of Flash Player 10.3.183.11 Download - OldApps.com

    10.3.183.11 should work with Lion, and I understand they put the wrong title in the description, but the download file should be that version. If this doesn't work, then please check your software updater from the Mac system (not adobe) and double check that everything with your OS is up to date. If not, then it's back to the drawing board I guess...

  5. #5


    Member Since
    Jan 16, 2012
    Posts
    28
    Thanks Kaioshoryuken1. Uninstalled, installed older version, rebooted and presto it worked. I even went a step further and tried the firefox link to check if my plugins were up to date, and when it told me I had an old version of flash I updated it and bingo, the new plugin works too. Thanks.

  6. #6

    Kaioshoryuken1's Avatar
    Member Since
    Dec 22, 2011
    Location
    Tempe, AZ
    Posts
    62
    Specs:
    13" Macbook Pro 500GB OS10.7.2 i5, 4G 32GB iPod Touch
    No prob

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