New iMac user having flash problems

BryGuy · BryGuy #1 (**permalink**)

01-16-2012, 09:02 PM

Hello all,

I'm a brand new iMac user and I can't seem to get flash related content to work in either Safari or Firefox. My OS is 10.7.2 and I've installed flash 11.1.102.55 numerous times and I've had no luck on sites such as Youtube or soundcloud.... even on Adobe's site.

When I attempt to view a flash video in Firefox it loads up as a black box that quickly disappears leaving a void where the video should be. When I attempt to view the a flash video in Safari it loads up the video and starts to play, but the box remains black and there's no audio, but the pause, play and other features still function.

Adobe's flash site located here it displays an animated image that says "Adobe flash player successfully installed" and it also says "You have version 11,1,102,55 installed".

Here's some other stuff I've tried:

- I've used the "Unistall Flash Player" link found here multiple times.
- I've read/followed the "Installation Problems" found here.
- I've read/followed the "Flash Player games, video or audio don't work" found here.
- I've googled the problem to death.

I'm not sure what's wrong or how to correct the problem. Any/all advice would be appreciated.

Dysfunction · Dysfunction #2 (**permalink**)

01-16-2012, 09:20 PM

Is this, perchance, on a macbook pro? and typically a problem when you're on battery?

Spellbinder · Spellbinder #3 (**permalink**)

01-16-2012, 09:56 PM

Quote:

Originally Posted by Dysfunction

Is this, perchance, on a macbook pro? and typically a problem when you're on battery?

I believe the OP's first sentence says: "I'm a brand new iMac user..."

Kaioshoryuken1 · Kaioshoryuken1 #4 (**permalink**)

01-17-2012, 03:51 AM

My guess would be to try uninstalling the Flash Player you have now and installing an older version just to test the compatibility.

Old Version of Flash Player 10.3.183.11 Download - OldApps.com

10.3.183.11 should work with Lion, and I understand they put the wrong title in the description, but the download file should be that version. If this doesn't work, then please check your software updater from the Mac system (not adobe) and double check that everything with your OS is up to date. If not, then it's back to the drawing board I guess...

BryGuy · BryGuy #5 (**permalink**)

01-17-2012, 09:08 AM

Thanks Kaioshoryuken1. Uninstalled, installed older version, rebooted and presto it worked. I even went a step further and tried the firefox link to check if my plugins were up to date, and when it told me I had an old version of flash I updated it and bingo, the new plugin works too. Thanks.

Kaioshoryuken1 · Kaioshoryuken1 #6 (**permalink**)

01-17-2012, 11:59 AM

No prob

Dysfunction #2 (permalink)
Member Since: Mar 17, 2008 Location: Tucson, AZ Posts: 6,511 Mac Specs: 2008 and 2011 15" mbps, late 11 iMac, iPhone 4s, and too many ipods and other stuff	01-16-2012, 09:20 PM Is this, perchance, on a macbook pro? and typically a problem when you're on battery? mike This machine kills fascists Got # ? phear the command line!
	QUOTE Thanks

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New iMac user having flash problems

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BryGuy #1 (permalink)
Member Since: Jan 16, 2012 Posts: 17	01-16-2012, 09:02 PM Hello all, I'm a brand new iMac user and I can't seem to get flash related content to work in either Safari or Firefox. My OS is 10.7.2 and I've installed flash 11.1.102.55 numerous times and I've had no luck on sites such as Youtube or soundcloud.... even on Adobe's site. When I attempt to view a flash video in Firefox it loads up as a black box that quickly disappears leaving a void where the video should be. When I attempt to view the a flash video in Safari it loads up the video and starts to play, but the box remains black and there's no audio, but the pause, play and other features still function. Adobe's flash site located here it displays an animated image that says "Adobe flash player successfully installed" and it also says "You have version 11,1,102,55 installed". Here's some other stuff I've tried: - I've used the "Unistall Flash Player" link found here multiple times. - I've read/followed the "Installation Problems" found here. - I've read/followed the "Flash Player games, video or audio don't work" found here. - I've googled the problem to death. I'm not sure what's wrong or how to correct the problem. Any/all advice would be appreciated.
	QUOTE Thanks

Kaioshoryuken1 #4 (permalink)
Member Since: Dec 22, 2011 Location: Tempe, AZ Posts: 62 Mac Specs: 13" Macbook Pro 500GB OS10.7.2 i5, 4G 32GB iPod Touch	01-17-2012, 03:51 AM My guess would be to try uninstalling the Flash Player you have now and installing an older version just to test the compatibility. Old Version of Flash Player 10.3.183.11 Download - OldApps.com 10.3.183.11 should work with Lion, and I understand they put the wrong title in the description, but the download file should be that version. If this doesn't work, then please check your software updater from the Mac system (not adobe) and double check that everything with your OS is up to date. If not, then it's back to the drawing board I guess...
	QUOTE Thanks

BryGuy #5 (permalink)
Member Since: Jan 16, 2012 Posts: 17	01-17-2012, 09:08 AM Thanks Kaioshoryuken1. Uninstalled, installed older version, rebooted and presto it worked. I even went a step further and tried the firefox link to check if my plugins were up to date, and when it told me I had an old version of flash I updated it and bingo, the new plugin works too. Thanks.
	QUOTE Thanks

Kaioshoryuken1 #6 (permalink)
Member Since: Dec 22, 2011 Location: Tempe, AZ Posts: 62 Mac Specs: 13" Macbook Pro 500GB OS10.7.2 i5, 4G 32GB iPod Touch	01-17-2012, 11:59 AM No prob
	QUOTE Thanks

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