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Woore 01-10-2012 06:00 PM

Permission problems
Hi all.

I've lurked around here for a while and have decided to join after having a mac word problem, I'm hoping for some advice!

I use word everyday for work, for the new year I moved some directories from 2011 to a new 2012 folder, I can open them okay but when I go to save them I get "word cannot save this document due to a naming or permissions error on the destination volume".

I copied the directories back to the 2011 folder and rebooted but can't get it right again.

Does anyone know how I can correct this.


PS I run lion, word on a 2010 imac, word and lion always updated.
and I do not use external drives

chscag 01-10-2012 08:11 PM

Are both the 2011 and 2012 folders located as sub folders in your documents folder listed under your user name?

MacIntosh HD/Users/your user name/Documents/2011 or 2012?

Word will default to the Documents folder for "save" and "open". You can change that under preferences but it's not advisable.

Woore 01-10-2012 10:45 PM

Thanks for your reply, they are user/documents/work/ then split 2012 and 2011 subfolders.

I was going to copy all work folders to another drive delete all works folders, maybe reboot then re-install the work folders, would that help?


Woore 01-10-2012 11:47 PM

Just for an interest I copied all files to an external drive, deleted the ones on my imac then reinstalled the other files again, I still cant save, on the mac or an external.
I'm going back to the macbook until i can hopefully get this solved.


Woore 01-11-2012 01:21 AM

Sorted, my bad, I had a underscore instead of a hyphen in the file name, I only picked up on it when I changed from doc to docx which allowed me to save it, then I spotted it straight after!

Cost me 4-5 hours of frustrations.

Thanks for your help chscag.


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