Apple Mail stops receiving new emails (via IMAP)

riguitargod · riguitargod #1 (**permalink**)

12-18-2011, 08:55 AM

Hey everyone,

First off, the stats. I'm on OS X 10.6.8, running mail 4.5.

I have multiple accounts in Mail. Two gmail accounts, which are POP, and an AOL account, which is IMAP.

Multiple times a day, the AOL account will stop receiving mail. If I just restart mail, it downloads what's missing. Usually, once it stops receiving, I get nothing until I restart, but occasionally a piece or two might still come through randomly.

What usually ends up happening, is I get the notification on my iphone for new mail, and that lets me know it's time to restart it... Gets annoying sometimes when I'm waiting for something time sensitive, as my iPhone only updates it every 10 minutes.

Thanks a lot for any help!

jklingel · jklingel #2 (**permalink**)

12-19-2011, 05:02 PM

Rig: This may or may not help, but I had a similar problem w/ Mail until I downloaded the latest combo update for 10.6; don't recall if it was past 10.6.8 or not.

riguitargod · riguitargod #3 (**permalink**)

12-19-2011, 05:12 PM

Thanks, but i'm not sure what you mean by combo update. I've kept both Mail and OS X up to date, and this problem has lasted me a while, through multiple versions.

Chuckoir · Chuckoir #4 (**permalink**)

12-19-2011, 05:16 PM

Probably a stupid question, but; what interval have you set mail to check for new mail?

I used to think mine was knacked, until I told it to retrieve every minute.

riguitargod · riguitargod #5 (**permalink**)

12-19-2011, 05:17 PM

Nope, it's definitely set to every minute.

chas_m · chas_m #6 (**permalink**)

12-20-2011, 03:16 AM

Two things:

1. Why on earth haven't you converted those Google accounts to IMAP?

2. When in Mail, you can open Mail's Activity Window using command-0. This might give you some insight into what's going on with the the AOL account (but I suspect the problem is on their end).

riguitargod · riguitargod #7 (**permalink**)

12-22-2011, 08:28 PM

Nothing noteworthy has come up on the activity monitor. Anything that comes up on it is gone in a flash, but no errors have popped up.

And the problem continues.

riguitargod · riguitargod #8 (**permalink**)

04-14-2012, 07:38 AM

Thought I'd resurrect this, as I still have this problem. Anybody else have any ideas?

Chuckoir #4 (permalink)
Member Since: Sep 21, 2011 Location: London, Londonshire, England. Posts: 721 Mac Specs: 13" Late 2011 MBP,iPad '3' 32gb,iPhone4 32gb	12-19-2011, 05:16 PM Probably a stupid question, but; what interval have you set mail to check for new mail? I used to think mine was knacked, until I told it to retrieve every minute. Play the guitar?! Check out the [newly created]Mac-Forums guitar thread!
	QUOTE Thanks

chas_m #6 (permalink)
Member Since: Jan 22, 2010 Location: Victoria, BC Posts: 13,803 Mac Specs: 2009 MacBook Pro, Black speakers, Black Benq second monitor, black iPhone 4, Black 2012 iPad, etc.	12-20-2011, 03:16 AM Two things: 1. Why on earth haven't you converted those Google accounts to IMAP? 2. When in Mail, you can open Mail's Activity Window using command-0. This might give you some insight into what's going on with the the AOL account (but I suspect the problem is on their end). Cheers, chas_m -- My essay for switchers and newbies
	QUOTE Thanks

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riguitargod #1 (permalink)
Member Since: Jun 18, 2008 Location: Rhode Island Posts: 37 Mac Specs: MacBook, 2.1ghz, 4gb ram, 250gb hd	12-18-2011, 08:55 AM Hey everyone, First off, the stats. I'm on OS X 10.6.8, running mail 4.5. I have multiple accounts in Mail. Two gmail accounts, which are POP, and an AOL account, which is IMAP. Multiple times a day, the AOL account will stop receiving mail. If I just restart mail, it downloads what's missing. Usually, once it stops receiving, I get nothing until I restart, but occasionally a piece or two might still come through randomly. What usually ends up happening, is I get the notification on my iphone for new mail, and that lets me know it's time to restart it... Gets annoying sometimes when I'm waiting for something time sensitive, as my iPhone only updates it every 10 minutes. Thanks a lot for any help!
	QUOTE Thanks

jklingel #2 (permalink)
Member Since: Dec 16, 2008 Posts: 32	12-19-2011, 05:02 PM Rig: This may or may not help, but I had a similar problem w/ Mail until I downloaded the latest combo update for 10.6; don't recall if it was past 10.6.8 or not.
	QUOTE Thanks

riguitargod #5 (permalink)
Member Since: Jun 18, 2008 Location: Rhode Island Posts: 37 Mac Specs: MacBook, 2.1ghz, 4gb ram, 250gb hd	12-19-2011, 05:17 PM Nope, it's definitely set to every minute.
	QUOTE Thanks

riguitargod #7 (permalink)
Member Since: Jun 18, 2008 Location: Rhode Island Posts: 37 Mac Specs: MacBook, 2.1ghz, 4gb ram, 250gb hd	12-22-2011, 08:28 PM Nothing noteworthy has come up on the activity monitor. Anything that comes up on it is gone in a flash, but no errors have popped up. And the problem continues.
	QUOTE Thanks

riguitargod #8 (permalink)
Member Since: Jun 18, 2008 Location: Rhode Island Posts: 37 Mac Specs: MacBook, 2.1ghz, 4gb ram, 250gb hd	04-14-2012, 07:38 AM Thought I'd resurrect this, as I still have this problem. Anybody else have any ideas?
	QUOTE Thanks

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