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  1. #1

    billwill's Avatar
    Member Since
    Feb 15, 2008
    Winston-Salem, NC
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    How Do I File A Complaint to iTunes?
    I downloaded two apps last night, one for $1.99 and one for $9.99. They downloaded fine, then this morning when I hooked up to iTunes to update some apps. it told me my computer "was not authorized" for them. I checked under "Store" and both my iPad and iPhone ARE "authorized." How do I a) file a complaint about this or 2) get a refund? Thanks in advance.
    "Laughter is an instant vacation"
    - Milton Berle

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac, i7 4GHz, 32GB memory, 1TB Blade Drive, OS X.13.5
    Contact Apple by phone.

    The company has nothing to do with these forums.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3

    Doug b's Avatar
    Member Since
    Jun 22, 2008
    Forest Hills, NYC
    15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
    Don't call Apple. The best way to go about it is to use Express Lane


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