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Missing Full Screen Button on Word 2011


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jdshankles

 
Member Since: Oct 03, 2011
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Hi,

When I first got Word 2011 for my new Mac, the document had a "full screen" button (along with notebook view, etc) on the bottom left hand corner of the document. Now all of a sudden, these buttons are missing! I can't find how to get them back. I don't want to go up to "view" every time I want to change to full screen.

Help? Thoughts?

Thanks!
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chscag

 
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I can find no way to turn that small tool bar off or on. I believe it should be there unless somehow your Normal template has become corrupt. What I suggest is try removing the old Normal template and let Word create another and let's see if that resolves the problem.

Try this. Close all Office applications and documents. Use your Finder to navigate to:

MacIntosh HD/Users/your user name/Library/Application Support/Microsoft/Office/User Templates/Normal.dotm

Move the file Normal.dotm to your desktop. Now restart Word. Let us know if that works.
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jdshankles

 
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Sadly, that didn't work. Any other ideas?
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chscag

 
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I just went through all the options again, turned the top Ribbon on and off, did all I could to either make the layout toolbar go away or change it. No go.

The only suggestion I have left is rather drastic, and that is to reinstall Word which is a real pain to do as Office 2011 does not have an uninstaller.

Before you decide to reinstall, try creating a test account. Give it admin permissions, then log off your account and log on to the new account. Open Word. Let's see if it's still missing the document layout toolbar.
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