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  1. #1


    Member Since
    Aug 30, 2011
    Posts
    2
    Having problems getting Gmail to MacMail
    Hello -

    I am a new member and hoping someone might be able to help me. My team recently switched from Verio to Gmail and then most of us have set-up our gmail to go into our Mac Mail. The issue is that some of the team is not getting member emails, while others are. They are not coming into their gmail accounts or their MacMail. I cannot tell if this is a Gmail issue or a MacMail issue, so hoping maybe someone can shine some light on any similar issues within mail set-up. Thanks so much!

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,810
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Make sure that each member of the team has followed the GMail - Mac Mail setup instructions that are located on the GMail web page for instructions and options.

    GMail works well with Mac Mail both in POP and IMAP modes.

  3. #3


    Member Since
    Aug 30, 2011
    Posts
    2
    Thank you! Does it matter if all members use POP or IMAP to make it synch up? Everyone seemed to follow instructions, but we are missing some emails from team members...very weird.

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,810
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    It's actually best to have everyone setup using IMAP. The reason is so that wherever you're checking the mail from (iPad, iPhone, Mac, or even a PC) it will be synced. In other words mail that you read from your Mac will show up as read on your iPhone and vice versa.

    I suspect the reason you're missing some mail is that it hasn't been synced properly. Everyone should be using the same method. Also, make sure that folks in your team are not selecting the option to remove mail from the server after it's downloaded to Mac Mail. That way you can always go back to the server and move the mail back to their inbox in case someone missed a piece of mail.

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