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![]() Member Since: Jan 23, 2009
Location: Born in Scotland, Worked in Scotland then England, Now live in Wales
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![]() ![]() Mac Specs: 2010 27" iMac 16GB RAM, SSD & 1TB IHD (Lion) + 2013 27" iMac Fusion SSD & 3TB IHD, 32GB RAM, (ML);
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Not sure if this is best forum for my question, but:
Some time ago, I purchased a TV programme which I downloaded in standard definition, but the HD version of this continues to be shown as an un-downloaded item. So every time I download music or whatever, the HD version pops up and tries to download "x" GB. Is there a way of deleting this item from the iTunes store to prevent this happening? Ian |
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![]() Member Since: Oct 19, 2008
Location: Ottawa
Posts: 15,455
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Once a download is added to the queue, it can't be removed. Trust me, I've tried. I accidentally clicked on a show I didn't want to purchase and couldn't get it to stop.
You have one of two options though: let it download and just delete it afterwards or contact Apple through their support form (you can get to this through the iTMS but I can't quite remember where to go at this moment). Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST. |
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![]() Member Since: Jan 07, 2008
Location: In Denial
Posts: 6,848
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Quote:
This is a feature I believe ought to be added. Of course, I know everything . . . I just can't remember it all at once.
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![]() Member Since: Oct 19, 2008
Location: Ottawa
Posts: 15,455
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: 2012 13" MBP (2.5 i5, 8GB)
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Hmm, I got a prompt response but I wasn't asking for the show to be removed from the queue. I asked to have my money back given that I accidentally clicked on buy (I have since turned off one click purchasing) and they did so within days.
I'm with you on the ability to force a download out of the queue. There should be no reason to force a download on me if I don't want it. Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST. |
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![]() Member Since: Jan 07, 2008
Location: In Denial
Posts: 6,848
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: 4GB Mac Mini 2012, 13" MBA, 15" MacBook Pro OSX 10.7, 32 GB iPhone 3GS, iPad2 64gb 3G
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Quote:
Of course, I know everything . . . I just can't remember it all at once.
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![]() Member Since: Oct 19, 2008
Location: Ottawa
Posts: 15,455
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: 2012 13" MBP (2.5 i5, 8GB)
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That's odd. Perhaps Apple responded quicker because my transaction involved money.
Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST. |
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