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Itunes "folder" is locked


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Rockin' Kat

 
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Hi,

so when I upgraded to lion my user account had some glitches so I made a new user account and copied a bunch of things from the old library to the new one... just stuff like the Mail folder and preference files, FireFox, some Application Support folders, etc... anyway everything was going swimingly doing this to get something that works, untill itunes decided to be the one little b@#% that didn't work with the old files... In fact.... iTunes was the only thing that didn't work in doing this...

iTunes under the new user account now issues the message "The folder iTunes" is on a locked disk or you do not have write permissions for this folder." I click ok and then iTunes quits.

What are all the files I should try deleting to get iTunes to just let me start fresh with it? Clearly something is trying to point to some folder from the old user account.
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lifeisabeach

 
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Quote:
Originally Posted by Rockin' Kat View Post
Hi,

so when I upgraded to lion my user account had some glitches so I made a new user account and copied a bunch of things from the old library to the new one... just stuff like the Mail folder and preference files, FireFox, some Application Support folders, etc... anyway everything was going swimingly doing this to get something that works, untill itunes decided to be the one little b@#% that didn't work with the old files... In fact.... iTunes was the only thing that didn't work in doing this...

iTunes under the new user account now issues the message "The folder iTunes" is on a locked disk or you do not have write permissions for this folder." I click ok and then iTunes quits.

What are all the files I should try deleting to get iTunes to just let me start fresh with it? Clearly something is trying to point to some folder from the old user account.
You can actually just fix those permissions.
  1. Go to: Macintosh HD > Users
  2. Right-click on your user name (home folder) and select Get Info.
  3. Click the lock at the bottom and enter your password.
  4. Your permissions at the moment for that folder should be Read & Write for you, Read only for staff and everyone.
  5. Click the gear icon at the bottom, and select Apply to enclosed items.
The last step will take a few minutes to complete, but once done, everything in your home folder should now have their proper permissions. If not, holler back and we can manually tweak them some more.


Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it.
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If all else fails to fix your problem, read this tip.
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Rockin' Kat

 
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Member Since: Apr 19, 2011
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ok.... I take back this post... missed that apply to all enclosed folders bit... yeah... I'm a bad reader of instructions at the moment.... and it seems to have gotten me to a point where itunes wants to update itself...

Last edited by Rockin' Kat; 07-29-2011 at 02:25 AM.
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Rockin' Kat

 
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Member Since: Apr 19, 2011
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Yay! I have it working now! Thank you for point that out... Much awesomeness.
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