MAC Mail 4.5 (Entourage) - IMAP Folder lost

John Greer · John Greer #1 (**permalink**)

07-09-2011, 11:54 AM

I'm using MAC Mail v4.5 with an IMAP mail server.
Yesterday, the Sent Items folder of the IMAP server disappeared.
I can see it when I look at it from the web interface, but MAC Mail no longer shows it to me.
I tried defining a new mailbox, but it won't let me because "the folder already exists on the server"

How can I re-sync and get the folder back on my MAC Mail?

chscag · chscag #2 (**permalink**)

07-09-2011, 01:38 PM

Can you tell us which IMAP server you're using? Is it GMail?

John Greer · John Greer #3 (**permalink**)

07-09-2011, 03:42 PM

It's not Gmail. It's hosted at goDaddy: imap.secureserver.net

chscag · chscag #4 (**permalink**)

07-09-2011, 08:26 PM

I'm not familiar with goDaddy, but you should be able to delete the sent folder from the web interface and then define a new one. Of course backup anything that's in the sent folder you wish to keep. I don't know if that will work or not but the Mail program only "sees" what's on the server. Sounds like something is corrupt.

John Greer · John Greer #5 (**permalink**)

07-09-2011, 09:35 PM

It got worse. My Sent folder is now gone from the server.
I should have seen that coming and backed it up.
I'm hope GoDaddy has a backup!

John Greer #1 (permalink)
Member Since: Jun 20, 2011 Posts: 44	07-09-2011, 11:54 AM I'm using MAC Mail v4.5 with an IMAP mail server. Yesterday, the Sent Items folder of the IMAP server disappeared. I can see it when I look at it from the web interface, but MAC Mail no longer shows it to me. I tried defining a new mailbox, but it won't let me because "the folder already exists on the server" How can I re-sync and get the folder back on my MAC Mail? -John 27" iMac w 4x3.4 GHz, iPhone 5 wannabe, 64GB iPod Touch & MobileMe
	QUOTE Thanks

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,016 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	07-09-2011, 01:38 PM Can you tell us which IMAP server you're using? Is it GMail? Community Guidelines
	QUOTE Thanks

chscag #4 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,016 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	07-09-2011, 08:26 PM I'm not familiar with goDaddy, but you should be able to delete the sent folder from the web interface and then define a new one. Of course backup anything that's in the sent folder you wish to keep. I don't know if that will work or not but the Mail program only "sees" what's on the server. Sounds like something is corrupt. Community Guidelines
	QUOTE Thanks

John Greer #5 (permalink)
Member Since: Jun 20, 2011 Posts: 44	07-09-2011, 09:35 PM It got worse. My Sent folder is now gone from the server. I should have seen that coming and backed it up. I'm hope GoDaddy has a backup! -John 27" iMac w 4x3.4 GHz, iPhone 5 wannabe, 64GB iPod Touch & MobileMe
	QUOTE Thanks

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