HP MediaSmart Server - hpMSSAgent (not responding)

HelpdeskRules · HelpdeskRules #1 (**permalink**)

06-11-2011, 08:48 AM

I have a HP MediaSmart Server that I use to store all my media on and can access things from my Windows 7 Desktop and my MacBook without any problems.

It even works with Time Machine so my MacBook is backed up to it without any problems.

The issue I have is that the hpMSSAgent application that runs on my MacBook stops my MacBook from shutting down quickly and I have to Force Quit it to get it to close and as soon as I do my MacBook then shuts down.

I've searched HP's forums but no-one has a solution - it works on my Windows 7 computer OK as shutting down is no problem so it's just a Mac problem.

Any ideas?

bobtomay · bobtomay #2 (**permalink**)

06-11-2011, 08:58 AM

No idea. Never saw that on mine during the couple of years it was running. It died about 3 months ago. Not aware off hand of anyone else here using the MediaSmart.

I did remove whatever that software had loading from my startup though.

HelpdeskRules #1 (permalink)
Member Since: Jun 04, 2011 Location: United Kingdom Posts: 68	06-11-2011, 08:48 AM I have a HP MediaSmart Server that I use to store all my media on and can access things from my Windows 7 Desktop and my MacBook without any problems. It even works with Time Machine so my MacBook is backed up to it without any problems. The issue I have is that the hpMSSAgent application that runs on my MacBook stops my MacBook from shutting down quickly and I have to Force Quit it to get it to close and as soon as I do my MacBook then shuts down. I've searched HP's forums but no-one has a solution - it works on my Windows 7 computer OK as shutting down is no problem so it's just a Mac problem. Any ideas? My Personal WebSite: www.helpdeskrules.co.uk - Follow me on Twitter: @helpdeskrules
	QUOTE Thanks

bobtomay #2 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 22,036 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	06-11-2011, 08:58 AM No idea. Never saw that on mine during the couple of years it was running. It died about 3 months ago. Not aware off hand of anyone else here using the MediaSmart. I did remove whatever that software had loading from my startup though. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus.
	QUOTE Thanks

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HP MediaSmart Server - hpMSSAgent (not responding)

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