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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Entourage Database Lost

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Member Since: May 03, 2011
Posts: 1
jlabomb is on a distinguished road

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I am working with someone on their Mac. For some reason when she came in this morning she could not get e-mail in Entourage 2004. Someone else helped her get connected again by creating a new profile but all of the e-mails in her On My Computer section were gone. I located the folder that her database should have been in and there were three profiles. One that she was using and two that said Main Identity with one being a backup. The database file in these was only 18 MB but I still loaded it and there was nothing in them. She was able to find e-mails doing a search but they were in /Users/username/Library/Caches/Metadata/Microsoft/Entourage/2004 which I learned are spotlight files of the first 75KB of a message. Is there anything I can do to try and recover these files for her or are they gone forever? I tried to open Time Machine but it was not setup as well.
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