Word 2004 Unexpected Shutdown Exception Type: EXC_BAD_ACCESS (SIGBUS)

Christy · Christy #1 (**permalink**)

04-19-2011, 07:01 AM

Hi

Can anyone help fix this error?

When trying to save Word documents we have been getting the error saying "Word Quit Unexpectedly..."

Problem Details and System Configuration has this at the top...

Process: Word [193]
Path: /Microsoft Office X/Microsoft Word
Identifier: com.microsoft.Word
Version: 10.1.4 (10.1.4)
Code Type: PPC (Translated)
Parent Process: launchd [91]

Date/Time: 2011-04-19 11:34:17.671 +0100
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6

Interval Since Last Report: 5284 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 5018 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: DFE00222-040F-4095-8017-D5A2CC2A9F5E

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thanks

bobtomay · bobtomay #2 (**permalink**)

04-19-2011, 08:06 AM

First thing I'd try would probably be updating Office to the most recent patch.

2004 is up to 11.6.3

harryb2448 · harryb2448 #3 (**permalink**)

04-19-2011, 06:59 PM

Doubt if it is 2004 mate as info provided reports as Office v.X. Have a look around auction sites for Office 2008 which is going cheap after the release of 2011, and is PPC compatible. Office v.X was released about nine or ten years ago. The last update for Office v. X was released in 2004 and here it is, 10.1.6:-

https://www.microsoft.com/downloads/...displaylang=en

bobtomay #2 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,788 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	04-19-2011, 08:06 AM First thing I'd try would probably be updating Office to the most recent patch. 2004 is up to 11.6.3 I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
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Word 2004 Unexpected Shutdown Exception Type: EXC_BAD_ACCESS (SIGBUS)

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Christy #1 (permalink)
Member Since: Mar 24, 2011 Posts: 2	04-19-2011, 07:01 AM Hi Can anyone help fix this error? When trying to save Word documents we have been getting the error saying "Word Quit Unexpectedly..." Problem Details and System Configuration has this at the top... Process: Word [193] Path: /Microsoft Office X/Microsoft Word Identifier: com.microsoft.Word Version: 10.1.4 (10.1.4) Code Type: PPC (Translated) Parent Process: launchd [91] Date/Time: 2011-04-19 11:34:17.671 +0100 OS Version: Mac OS X 10.6.7 (10J869) Report Version: 6 Interval Since Last Report: 5284 sec Crashes Since Last Report: 5 Per-App Interval Since Last Report: 5018 sec Per-App Crashes Since Last Report: 3 Anonymous UUID: DFE00222-040F-4095-8017-D5A2CC2A9F5E Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Thanks
	QUOTE Thanks

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