itunes authorisation

annadeb · annadeb #1 (**permalink**)

04-05-2011, 06:57 AM

hello,
i have some issues with itunes on my macbook. since a week i can't donwload the itunes store or upload apps to my ipod. and every time i start itunes i get the following error message: You do not have enough access privileges for this operation. (i've translated it from dutch to english).
so i tried to edit my access privileges but that doesn't work, also i tried to repair my privileges on my hard drive, no succes.
In itunes i can't authorize or de-authorize my computer, when i try this i get the following errormessage:
there has been a error during saving your authorisation info on this computer.
the required directory hasn't been found or has the wrong access priveliges. set the proper privileges and try again or de-authorize this computer if the settings can't be changed.
WHAT TO DO?!

bobtomay · bobtomay #2 (**permalink**)

04-05-2011, 07:26 AM

1. Did you delete the 'Shared' folder inside the 'Users' folder?

Put it back. iTunes will not authorize without that folder.

Make sure the permissions are set to 'Read & Write' across the board on that folder.

2. Run a repair permissions.

bobtomay #2 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,786 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	04-05-2011, 07:26 AM 1. Did you delete the 'Shared' folder inside the 'Users' folder? Put it back. iTunes will not authorize without that folder. Make sure the permissions are set to 'Read & Write' across the board on that folder. 2. Run a repair permissions. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Apple Releases iTunes 4, QT 6.2, and iPod Update	schweb	Apple Rumors and Reports	2	12-17-2008 01:47 AM
Guide: Adding avi and other movies to iTunes	goobimama	Movies and Video	0	12-05-2007 04:39 PM
iTunes & Shapeshifter Not Compatible?	MacBurg	OS X - Apps and Games	2	07-02-2007 09:10 PM

itunes authorisation

Internet Services

Web Development

Digital Marketing

Consumer Tech

annadeb #1 (permalink)
Member Since: Apr 05, 2011 Posts: 1	04-05-2011, 06:57 AM hello, i have some issues with itunes on my macbook. since a week i can't donwload the itunes store or upload apps to my ipod. and every time i start itunes i get the following error message: You do not have enough access privileges for this operation. (i've translated it from dutch to english). so i tried to edit my access privileges but that doesn't work, also i tried to repair my privileges on my hard drive, no succes. In itunes i can't authorize or de-authorize my computer, when i try this i get the following errormessage: there has been a error during saving your authorisation info on this computer. the required directory hasn't been found or has the wrong access priveliges. set the proper privileges and try again or de-authorize this computer if the settings can't be changed. WHAT TO DO?!
	QUOTE Thanks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)