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Help help help please! iTunes music disappeared!


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elaine353

 
Member Since: Feb 20, 2010
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Hey,

I have a MacBook Pro with Snow Leopard and I was running Safari and iTunes. My computer froze and was completely unresponsive so I forced it to shut down and restarted. When it started again Safari ran fine but it wasn't until i opened iTunes* an hour later I found all my music had disappeared.

I've looked on forums and tried everything: I updated and restarted, I tried to repair disk permissions, I tried "Import a new playlist" to import the iTunes library and the .xml file but nothing works.

The weird thing is there are a few songs in it and they're the first songs I put on my iTunes like 4 years ago.

All of my music is in a folder iTunes Music but i don't want to have to reimport everything, it will take ages so is there something i haven't tried??????

*When i opened it a message came up that said it had to make a new file or something iTunes Music (damaged)

** Also my computer has the same amount of free space as it did before the crash so i assume nothing has been completely wiped.
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Kevriano

 
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Have you tried dragging the library folder into iTunes?

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elaine353

 
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I'm doing that now (so obvious can't believe i didn't think of that sooner, cheers), it seems to be working but it has erased all my ratings and playlists and podcasts!
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elaine353

 
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Do you know of anyway to possibly just restore it with all of the ratings and playlists etc?
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Kevriano

 
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If you still have the playlists xml, you can import that after. It will be in the top level of your original iTunes music folder.

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elaine353

 
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I have 2 of those files for some reason. I imported them both but it didn't do anything apart from duplicate the list on the sidebar like TV Shows, Movies, Genius etc
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elaine353

 
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And it duplicated most (but not all) of the songs in iTunes.
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Kevriano

 
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Ok. I'll get back to you a little later.

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Kevriano

 
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Right>
If you have the playlist xml file from your original library,drag it to your desktop and do the following:

# From the File menu, choose Import.
# Navigate to and select one of the exported playlist files on your Desktop.
# Click Choose.

This should put all of your playlists back in place.

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