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  1. #1


    Member Since
    Feb 20, 2010
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    9
    Help help help please! iTunes music disappeared!
    Hey,

    I have a MacBook Pro with Snow Leopard and I was running Safari and iTunes. My computer froze and was completely unresponsive so I forced it to shut down and restarted. When it started again Safari ran fine but it wasn't until i opened iTunes* an hour later I found all my music had disappeared.

    I've looked on forums and tried everything: I updated and restarted, I tried to repair disk permissions, I tried "Import a new playlist" to import the iTunes library and the .xml file but nothing works.

    The weird thing is there are a few songs in it and they're the first songs I put on my iTunes like 4 years ago.

    All of my music is in a folder iTunes Music but i don't want to have to reimport everything, it will take ages so is there something i haven't tried??????

    *When i opened it a message came up that said it had to make a new file or something iTunes Music (damaged)

    ** Also my computer has the same amount of free space as it did before the crash so i assume nothing has been completely wiped.

  2. #2

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
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    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Have you tried dragging the library folder into iTunes?
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  3. #3


    Member Since
    Feb 20, 2010
    Posts
    9
    I'm doing that now (so obvious can't believe i didn't think of that sooner, cheers), it seems to be working but it has erased all my ratings and playlists and podcasts!

  4. #4


    Member Since
    Feb 20, 2010
    Posts
    9
    Do you know of anyway to possibly just restore it with all of the ratings and playlists etc?

  5. #5

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
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    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    If you still have the playlists xml, you can import that after. It will be in the top level of your original iTunes music folder.
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  6. #6


    Member Since
    Feb 20, 2010
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    I have 2 of those files for some reason. I imported them both but it didn't do anything apart from duplicate the list on the sidebar like TV Shows, Movies, Genius etc

  7. #7


    Member Since
    Feb 20, 2010
    Posts
    9
    And it duplicated most (but not all) of the songs in iTunes.

  8. #8

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
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    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Ok. I'll get back to you a little later.
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  9. #9

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
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    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Right>
    If you have the playlist xml file from your original library,drag it to your desktop and do the following:

    # From the File menu, choose Import.
    # Navigate to and select one of the exported playlist files on your Desktop.
    # Click Choose.

    This should put all of your playlists back in place.
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