New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Want to get my money back for MS Office 2011 due to unfixable Outlook 2011 problem.


Post Reply New Thread Subscribe

 
Thread Tools
EasyComputing

 
Member Since: Jan 20, 2011
Posts: 1
EasyComputing is on a distinguished road

EasyComputing is offline
I am so fed up with MS. I just bought Office 2011 Business for Mac. Installed just fine. Ran W, X, P, O just fine and I imported all my contacts. I opened and closed Outlook several times and even had restarted my computer and it opened just fine.

However, on 2nd day of used, in middle of using Outlook I got a message it had to rebuild the database. After that completed successfully, Outlook would not start up.

Spent hours in forums and: restarted system, loaded latest upgrade 14.0.2, restart again, ran Disk Utility to verify and repair permissions, restart, read more forums - nada.

Then I went to the MS site to contact support. I had to enter the product number. I went to the apps I could open, per the MS site instruction - they all had same product # - and entered it. It said it wasn't valid. Are you kidding me? There is no way to reach MS Support unless I now pay another fee. So I called my credit card company to dispute the charge.

I just wish computing was easy.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,669
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Moved to correct forum.

I don't know why you posted this as we have nothing to do with Microsoft. I suggest you contact their customer service 800 number and ask them to give you a refund if you're unhappy with the product. I seriously doubt your credit card company is going to debit the price you paid back to Microsoft since you have the product in your possession. You need to deal directly with MS.
QUOTE Thanks
decoman

 
decoman's Avatar
 
Member Since: Sep 04, 2009
Posts: 137
decoman is on a distinguished road

decoman is offline
Doesn't MS have some free tech support for 30 or 90 days?
QUOTE Thanks

Post Reply New Thread Subscribe


« Applescript | Counter-Strike 1.6 for Mac problem :/ »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Outlook 2011 too slow..going back to Mail/iCal PKGuy323 OS X - Apps and Games 27 10-25-2011 10:34 AM
Microsoft Office Outlook 2011 Business Card View climbguy OS X - Apps and Games 2 12-19-2010 10:36 PM
Office 2011 for Mac requires activation PKGuy323 OS X - Apps and Games 18 10-25-2010 06:33 PM
Outlook office 2011 - Clarification mshemy OS X - Apps and Games 4 10-20-2010 01:03 PM

All times are GMT -4. The time now is 12:21 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?