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  1. #1


    Member Since
    Jan 17, 2011
    Location
    ATL
    Posts
    1
    Specs:
    15 inch MacBook Pro
    Unhappy I Need Software Update Help
    Hello everyone!

    So lately I've been going through my /Library and /System/Library as well as my /User/Library to delete some unnecessary files that I don't need to make some space on the MacBook Pro.

    However I think this may have caused a problem (maybe I didn't keep some of the files that I actually needed ).

    My Software Update won't work. It always successfully downloads the files (currently OSX 10.6.6, iTunes 10.1.1, Airport 5.5.2, and Remote Desktop Client Update 3.4), and as soon as it asks for a restart, it still works smoothly.

    The problem occurs after the "writing files" stage of the update... and as soon as that's done, an error message appears which simply says, "An error has occurred in the installation. None of your updates were installed." After you click ok, it simply restarts and nothing happens.

    I've tried repairing my disk through disk utility to see if that helps. I've even tried to update the software directly from the Apple site... and I'm really close to uninstalling iTunes and downloading it again just to get the update... but that would leave out updates like 10.6.6 and such.

    Can anyone help me out? Why is my Software Update not working?

  2. #2

    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    Posts
    3,625
    Specs:
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    99.9% of users should never mess with anything in the Library folder! No wonder you're having problems.
    Do you have a backup that you can restore to? If not, you may have a long road ahead of you that probably will require reinstalling your OS. *Tsk tsk*
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  3. #3

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Dodgy area deleting files from the system folders and never really recommended to do.
    If you have Time Machine or other backup of your files I would suggest a re-install of the OS, if the combo update and repair disk options haven't worked.

    For future reference get CleanmyMac or similar software to get rid of unnecessary files.
    CleanMyMac - Enjoy your clean Mac with just a few clicks!

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  4. #4

    immdb's Avatar
    Member Since
    Nov 04, 2003
    Location
    Southern Indiana
    Posts
    654
    Specs:
    Mac Pro Quad Xeon 2.66GHz 3GB RAM, G4 Quicksilver w/Sonnet 1GHz Encore ST, 1ghz G4 Powerbook
    If you haven't already done so, I would start by applying the OS X v10.6.6 Update Combo to see if it would restore some of the ""missing" files".

    Mac OS X v10.6.6 Update Combo
    I don't know what tomorrow holds, but I know who holds tomorrow.

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,465
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    The "combo" update is not going to replace missing system files. You need to do an "Archive and reinstall" with your Snow Leopard DVD. All your data will be preserved.

    Two things to keep in mind:

    1. Mac OS X is not like Windows. You do not need to, nor should ever delete files to save space - especially from the all important Library folders. You can of course delete things like photos, music, documents (if no longer needed) but leave everything else alone.

    2. Make backups! Time Machine came preinstalled on your machine. Buy an external hard drive and use it for TM.

  6. #6

    immdb's Avatar
    Member Since
    Nov 04, 2003
    Location
    Southern Indiana
    Posts
    654
    Specs:
    Mac Pro Quad Xeon 2.66GHz 3GB RAM, G4 Quicksilver w/Sonnet 1GHz Encore ST, 1ghz G4 Powerbook
    Quote Originally Posted by chscag View Post
    The "combo" update is not going to replace missing system files.
    Do you know this as a fact?

    It is my understanding that if an update is interrupted that by running the Combo update that it will restore missing files and bring the system up to date. Is this not true?
    I don't know what tomorrow holds, but I know who holds tomorrow.

  7. #7

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,465
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    It's sometimes true. The combo update is just a compilation of the OS X updates that have been issued thus far. Some system files do not get updated and remain as they were when first installed. Therefore, depending on which system files or kext(s) (extensions) were deleted, they may or may not get overwritten. The only sure way to get things going again, is to reinstall.

  8. #8

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,398
    Specs:
    Imac 27", 3.3GHz, 512 flash storage, 16GB memory, macOS Sierra.
    Course it will not. We are talking about removing system files which is a completely different thing to update interruptions.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  9. #9

    sau124's Avatar
    Member Since
    Feb 18, 2010
    Posts
    177
    Quote Originally Posted by chscag View Post
    The "combo" update is not going to replace missing system files. You need to do an "Archive and reinstall" with your Snow Leopard DVD. All your data will be preserved.

    Two things to keep in mind:

    1. Mac OS X is not like Windows. You do not need to, nor should ever delete files to save space - especially from the all important Library folders. You can of course delete things like photos, music, documents (if no longer needed) but leave everything else alone.

    2. Make backups! Time Machine came preinstalled on your machine. Buy an external hard drive and use it for TM.
    Your best and easy option...
    up there with the bEst of the bEst....

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