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  1. #1

    Member Since
    Jan 18, 2011
    problems installing a program onto macbook
    i bought my first mac today and i have a problem.

    i tried downloading and installing a program off more specifically frostwire
    i have dled it and installed it fine on my gf mac but this one isn't working

    the downloading worked perfectly fine but i can't seem to install it.

    when its finished dling from the website i get a icon on my desktop that looks like a harddrive. when i click it it opens a new folder which i click on the icon to open it to install it it gives me a message saying :

    "frostwire" is an application downloaded from the Internet. are you sure you want to open it?
    "frostwire" is on the disk image "frostwire-4.21.2.dmg". safari downloaded this disk image today at 11:08 from"

    when i select yes from that message nothing happens

    what am i doing wrong?

    how can i install this program properly? is there like a seeting that i need to adjust.

    thanks for your help

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    You should see the apploaded as a disk image in Finder (look in the left sidebar under your Mac Hard Disk).

    Click on that disk image and drag the app in Applications to install it.
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  3. #3

    Member Since
    Jan 18, 2011
    I did that and when I open my app folder the frostwire app is greyed out and has a circle with a bar in it
    It wasn't this complicated before. Three weeks ago I dl it for my gf and I clicked the dl file and it automatically ran the installer. Why is it like this for my computer?

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