New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus • Advice and insight from world-class Apple enthusiasts • Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Word 2011 document changed to all asterisks!


Post Reply New Thread Subscribe

 
Thread Tools
jojig

 
Member Since: Nov 13, 2011
Posts: 1
jojig is on a distinguished road

jojig is offline
Hi, first time poster. Switched from PC to Mac couple years back. Do lots of writing and creating power points. About 6 months ago, lost an entire manuscript to the asterisk problem. Reflexively hit Save, and could not undo. I was on the plane, and cried for my manuscript. 2-3 months of effort just gone. However, not too time sensitive, and I could re-write. It sucked, but I could. Since then, autosave set at 1 min, and tried to create multiple copies of document to avoid this issue, but get mad that I have to do such a thing.

No issues, until just now. Everything turned to asterisks. My first act was to close without saving, and thankfully document recovered. This time, losing this would have been very bad. This document is due for submission in two days, and there is no way I can re-write. I'd be losing some major grant funding, because I'd not be able to even submit.

I am seriously considering not using Mac Word ever again. I have fallen in love with Macs, but not if it means worrying about losing documents. I also use PCs and would be happy to use Word for PC. The medical academic community uses PCs almost exclusively so no biggie, in fact makes life easier. But still, there's got to be a solution to this.....
QUOTE Thanks
BrianLachoreVPI

 
BrianLachoreVPI's Avatar
 
Member Since: Feb 24, 2011
Location: Maryland
Posts: 3,742
BrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant future
Mac Specs: March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD

BrianLachoreVPI is offline
I agree - MS needs to fix this. I haven't come across it yet - but I think about it every time I'm saving. I've been working on a paper - (for too long now) - but I've taken to breaking it apart into multiple files based on topic - just to hopefully minimize any damage should I run into this.
QUOTE Thanks
vansmith

 
vansmith's Avatar
 
Member Since: Oct 19, 2008
Location: Toronto
Posts: 17,818
vansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond repute
Mac Specs: 2012 13" MBP (2.5 i5, 8GB)

vansmith is online now
I've turned on Word's backup feature because I know that if I don't, this will happen to one of my documents.

I also back up religiously. I have a healthy fear that I'm going to break my laptop some day and I really want my first reaction to be "thankfully I have a backup of all that data."

Important Links: Community Guidelines : Use the reputation system if you've been helped.
M-F Blog :: Write for the blog
Writing a Quality Post
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,404
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Quote:
But still, there's got to be a solution to this.....
Unfortunately, there is none. MS has shirked its responsibility with this problem and has placed the blame on the Apple operating system. You can read what solutions and preventative measures the MS MVP community has come up with. LINK

My advice has been to not use Word 2011 but rather switch to a more polished professional writing tool such as Scrivener.
QUOTE Thanks
BrianLachoreVPI

 
BrianLachoreVPI's Avatar
 
Member Since: Feb 24, 2011
Location: Maryland
Posts: 3,742
BrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant future
Mac Specs: March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD

BrianLachoreVPI is offline
That link seems to imply that it's been fixed. I wonder if that's true. If you're in Academia, I'm not sure Scrivener is really an option as I don't think most of the popular citation management tools have a ready interface.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,404
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
You're right Brian. I had that link saved and hadn't bothered to check it out in awhile. It does appear it was fixed with service pack 2. I'm currently running 14.1.3 which I believe was the last update to Office 2011. Now I'm wondering if the OP has updated his copy of Office 2011. Although if he had auto updates on, he should be using the latest version.

Scrivener is really designed for writers or perhaps someone who is preparing a Phd dissertation. Probably not suitable to use in the business world.
QUOTE Thanks
BrianLachoreVPI

 
BrianLachoreVPI's Avatar
 
Member Since: Feb 24, 2011
Location: Maryland
Posts: 3,742
BrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant future
Mac Specs: March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD

BrianLachoreVPI is offline
Quote:
Originally Posted by chscag View Post
... or perhaps someone who is preparing a Phd dissertation. Probably not suitable to use in the business world.
One that is void of any math that is... otherwise - I'd love to experiment with it. From a pure writing perspective - it looks really nice.
QUOTE Thanks
vortexman

 
vortexman's Avatar
 
Member Since: Jan 07, 2012
Posts: 1
vortexman is on a distinguished road

vortexman is offline
I've been using a legal version of MS Office Home/Student for 5 months on a new MacBook Pro with Snow Leopard. Just last night, following a cut and paste from another docx document that I had been using for a while, my 175-page manuscript turned to asterisks. I quickly did a File Save As [another file name], and when I called up the original it was fine, so I only lost 1/2 hour of work. Thanks to other posts I did turn on the Auto Backup feature, besides the multiple back ups I routinely do to other places (but that's for fire/theft/virus/etc, I never would have dreamed something this bizarre would happen!)

One thing that was different compared to the last 5 months was that I had received an Office 98 file from a PC, edited it with no issue (except to convert the fonts from Times New Roman to Times so that they are visible, as usual) , and saved it on my computer. That file was fine, so I'm not sure if that's a coincidence or the cause.

Word 2011 definitely has font issues, so I agree that this may also be an extreme font issue. When I cut and paste text into my main large document from other sources, I tend to do it into a separate document first, convert it to a Font that won't crash my Word 2011, then paste it into my main document, though now I'm even afraid to do that.

Some have mentioned installing the 14.1.3 update, so I ran my Apple Software Update, and no Office updates were available. When I went to Office directly there was a 14.1.0 update. After that loaded a message said that there were no further updates available. Is 14.1.3 for the Business version, or for Lion users perhaps?
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,404
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Quote:
Some have mentioned installing the 14.1.3 update, so I ran my Apple Software Update, and no Office updates were available. When I went to Office directly there was a 14.1.0 update. After that loaded a message said that there were no further updates available. Is 14.1.3 for the Business version, or for Lion users perhaps?
The latest service pack is #4. The "about Word" should show version 14.1.4.

You may have to run the MS Word update manually rather than rely on the auto update feature. The service packs issued by MS are for all versions of Office not just the student or business versions.

Also, make sure you haven't installed and used "Monolingual" or any other application which removes languages that are not used by you. That will cause the Office auto update application to not update or install the latest updates.
QUOTE Thanks
RavingMac

 
RavingMac's Avatar
 
Member Since: Jan 07, 2008
Location: In Denial
Posts: 7,613
RavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond reputeRavingMac has a reputation beyond repute
Mac Specs: 4GB Mac Mini 2012, 13" MBA, 15" MacBook Pro OSX 10.7, 32 GB iPhone 3GS, iPad2 64gb 3G

RavingMac is offline
Quote:
Originally Posted by chscag View Post
The latest service pack is #4. The "about Word" should show version 14.1.4.

You may have to run the MS Word update manually rather than rely on the auto update feature. The service packs issued by MS are for all versions of Office not just the student or business versions.

Also, make sure you haven't installed and used "Monolingual" or any other application which removes languages that are not used by you. That will cause the Office auto update application to not update or install the latest updates.
^^^^^
This all just reinforces my aversion to MS products!

I know that Office is the standard, but talk about a minefield here for the unwitting soul.

I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,404
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Quote:
Originally Posted by Razormac View Post
^^^^^
This all just reinforces my aversion to MS products!

I know that Office is the standard, but talk about a minefield here for the unwitting soul.
I found that out the hard way with Office 2008 after I had used Monolingual to remove all the excess languages that I didn't need. Wound up having to reinstall Office after updating OS X with a combined update in order to get the languages that I didn't need back. A royal pain.
QUOTE Thanks
vansmith

 
vansmith's Avatar
 
Member Since: Oct 19, 2008
Location: Toronto
Posts: 17,818
vansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond repute
Mac Specs: 2012 13" MBP (2.5 i5, 8GB)

vansmith is online now
Quote:
Originally Posted by chscag View Post
I found that out the hard way with Office 2008 after I had used Monolingual to remove all the excess languages that I didn't need. Wound up having to reinstall Office after updating OS X with a combined update in order to get the languages that I didn't need back. A royal pain.
You and me both. I used Monolingual and ended up having to reinstall just so I could update Office. Now that I have a much larger HD, I'm not so concerned with freeing up space.

Important Links: Community Guidelines : Use the reputation system if you've been helped.
M-F Blog :: Write for the blog
Writing a Quality Post
QUOTE Thanks
Morrison4811

 
Member Since: Jan 22, 2012
Posts: 3
Morrison4811 is on a distinguished road

Morrison4811 is offline
About two weeks ago I was working on a fairly long document (Microsoft 2011) when suddenly without warning, the entire document turned into lines of asterisks. I immediately closed the document and the popup box gave me the option to save or not to save and I chose not to save. I then reopened the document and had lost only a few minutes of my work. The same thing happened on a second document a few days later. I did the same procedure I had used before and recovered most of my document.
A few days ago, however, I was working on a third document involving pasting book reviews from a trusted on-line site, and without warning everything again turned to asterisks. This time, however, when I reopened my document, again after opting not to save, none of the 4 hours of work I had done—and saved regularly—was there, just 4 pages of work that I had done some days before. Then tonight I was working on a fourth document, and again it tuned into asterisks. I closed the document, but there was no option to save or not to save, and when I reopened the document, there were only asterisks. I do have a backup on a separate eternal hard drive from about 3 days ago, but I am hesitant to do anything until I know what is going on. I googled “document turns into asterisks” and found this forum and decided to post my experience in hopes that Microsoft can find something useful if they continue to review this forum. Any suggestions from anyone would be helpful. Thanks.
QUOTE Thanks
dbanney

 
Member Since: Feb 05, 2012
Posts: 1
dbanney is on a distinguished road

dbanney is offline
I have just had the same problem - Word 2011 on a MacBook. Is there an answer yet? Is it likely to happen again on my system, or is it more random than that? Just lost 500 words of a PhD.
QUOTE Thanks
Morrison4811

 
Member Since: Jan 22, 2012
Posts: 3
Morrison4811 is on a distinguished road

Morrison4811 is offline
I have found no cause nor any solutions. It happened to 3 times in about 2 weeks, but I have had no more incidents in the last 2 and a half weeks. There was a Microsoft Office update that I downloaded, but I don't know if it contained a solution to the problem, or if I have just been lucky. Wish us both more good luck. Do back up often on an external hard drive, but, obviously, stop backing up any files with asterisks. I was able to recover most of what I lost by retrieving the damaged file from my external hard drive. I use SuperDuper to do my backups daily.
QUOTE Thanks

Post Reply New Thread Subscribe


« Connect 360 and Rivet not streaming anymore? | Mail vs IMAP Gmail »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Can't access drop-down boxes in Word document cliffp OS X - Apps and Games 4 03-07-2010 03:51 AM
how to read microsoft word document on os 8.1 moominmac Other Hardware and Peripherals 0 12-30-2005 02:45 PM
why won't my microsoft word mac document open on with microsft pc? wrightm OS X - Apps and Games 3 12-29-2005 08:35 AM
I'Work 05 Word Document Creation/Compatibility? albertwesker Switcher Hangout 4 02-04-2005 07:29 PM
Sending word document? JMH Switcher Hangout 3 05-01-2004 11:21 PM

All times are GMT -4. The time now is 11:52 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?