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  1. #1

    Member Since
    Jan 06, 2011
    office for mac 2011
    I have tried to install office for mac (2011) but the installation won't go through because it says Safari is running, but my Safari is not running, nor do I have any other applications open that might run it.

    I have tried to send Safari to trash and my mac will not trash it because it says it is running, even when it is not on and even when my airport is not on so that it can't run.

    I use Safari 5.03 and OS X (version 10.6.5) on my Macbook Pro (2009)- the shop I bought the office for mac - got it to work fine on the latest Macbook Pro, but it still does not work on my macbook.

    I phoned Microsoft and they took details and then put me through to another switchboard reply service which stated that their phone are not working and could not respond to queries and cut off.

    Does anyone have an answer to this?

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac, i7 4GHz, 32GB memory, 1TB Blade Drive, OS X.13.4
    Do you have an older version of Office on the MBP, including Trial Versions?
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Early 2015 13" rMBP
    Take a look in Activity Monitor to see if Safari is running. The process is called Safari so it should be easy to find. If it's there, select it and click "Quit Process."
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
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  4. #4

    Member Since
    Jan 06, 2011
    I don't have any older versions of office - personally when I moved over to a Mac I was intending to ditch Microsoft altogether I only need it because everyone else uses it and I need to share files

  5. #5

    Member Since
    Jan 06, 2011
    Thanks for tip about activity monitor,
    I'll check it out

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Moved. Thread does not belong in "MacWorld".

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