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  1. #1


    Member Since
    Oct 30, 2010
    Location
    Blackburn, Lancs, North West England
    Posts
    321
    Specs:
    Mac Mini Aluminium running at 2.4 GHz.
    Problem installing ViaVoice.
    Hi guys,
    I have bought ViaVoice for Mac OS X but I can't get it ti start.
    The main problem is that the stuff in the box doesn't really match the instruction manual (Brand new and sealed box but bought on eBay)
    There are 2 CDs in the box, both of which look the same except one has a number ending in 94 and the other ends in 95. Apart from that, they appear identical. On inserting one of the discs, a disc icon appears on-screen. Double click it and a new window opens with several icons, one of which is labelled "Install ViaVoice 3.0 for Mac". Double click that and a message appears saying that the installer can't be loaded and Please wait for loader to be installed...... But nothing happens.
    If I insert the other CD, a similar window fires up and there is an Install ViaVoice 3.02. You then follow a few screens with instructions and then the programme installs leading to a "ViaVoice installed successfully" message.
    But then, when I try to start the prog, a message comes up saying that I need to run the Supersetup Assistant. There is an icon with that name but when I click it I get a drop down message saying that there was a problem starting the Supersetup Assistant and to click Continue to retry.
    This loop goes on for ever.
    Any ideas?
    Cheers,
    Steve.
    The trouble with letting people like me loose on the interweb with a debit card is that I now have the latest Mac Mini Aluminium running at 2.4 GHz with 8 GB of DDR3 RAM, 320 HDD and OS X 10.6.5 all wired up to a 70" LED screen ...... And not the faintest idea of how to use it.

  2. #2

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    10,280
    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    Can you tell us a bit more about the machine and OS that you are attempting ViaVoice on? I haven't run it since about 10.2 or 10.3 because of performance and issues like this. I made the switch to iListen and now to Dragon Dictate.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  3. #3


    Member Since
    Oct 30, 2010
    Location
    Blackburn, Lancs, North West England
    Posts
    321
    Specs:
    Mac Mini Aluminium running at 2.4 GHz.
    Hi there,
    The machine is a brand new Mac Mini Aluminium, one of the thinner ones. It runs Snow Leopard with 2.4 GHz and 2 gb of RAM. The OS gets checked for updates every few days and all updates are installed.
    If it makes any difference, I only made the switch to Macs a couple of months ago.
    Cheers,
    Steve
    The trouble with letting people like me loose on the interweb with a debit card is that I now have the latest Mac Mini Aluminium running at 2.4 GHz with 8 GB of DDR3 RAM, 320 HDD and OS X 10.6.5 all wired up to a 70" LED screen ...... And not the faintest idea of how to use it.

  4. #4

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,477
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Sorry, don't have any good news here. ViaVoice was written for OS X 10.1 and the last update was during 10.2 - it hasn't really worked since 10.3. IBM sold it to Nuance in 2003 who promptly killed it off in favor of Dragon Naturally Speaking. Doubt you'll get it working on any Intel Mac.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5


    Member Since
    Oct 30, 2010
    Location
    Blackburn, Lancs, North West England
    Posts
    321
    Specs:
    Mac Mini Aluminium running at 2.4 GHz.
    Ah well.
    I guess I need to put it back on eBay with proper details and stick to dictating into Windows 7.
    Thanks for the info though. It may be bad news but at least it means that I can stop worrying about it.
    Cheers,
    Steve
    The trouble with letting people like me loose on the interweb with a debit card is that I now have the latest Mac Mini Aluminium running at 2.4 GHz with 8 GB of DDR3 RAM, 320 HDD and OS X 10.6.5 all wired up to a 70" LED screen ...... And not the faintest idea of how to use it.

  6. #6

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    10,280
    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    If you are really interested in voice dictation on the Mac Dragon for Mac - Dragon Dictate For Mac I know the current price is not great but it can sometimes be found cheaper.

    @Bob Kudos for clearing that up. That's what I thought was happening. Had to go AFK before finding the ViaVoice requirements.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

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