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  1. #1

    Member Since
    Dec 13, 2010
    Entourage Crashes
    I have a user that is getting crashes when sending emails from Entourage. A brief clip of the error is

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2010-12-08 11:34:18 +0000
    Application Name: Microsoft Entourage
    Application Bundle ID:
    Application Signature: OPIM
    Application Version:
    Crashed Module Name: CoreGraphics
    Crashed Module Version: unknown
    Crashed Module Offset: 0x0000e02f
    Blame Module Name: CoreGraphics
    Blame Module Version: unknown
    Blame Module Offset: 0x0000e02f
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    I've seen posts of problems since updating to 12.2.27 but it seems this user hasn't done that. Can anyone advise please.


  2. #2

    Jaygray's Avatar
    Member Since
    Mar 04, 2008
    Unibody MacBook Pro 2.26, 4gb RAM, 500gb HD
    The first thing I would do is update to 12.2.8. You're 8 versions behind. In fact, Microsoft says the 12.2.8 update includes a fix for crashing while sending emails...

    Description of the Office 2008 for Mac 12.2.8 Update

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