Hotels and outgoing mail servers

juscause · juscause #1 (**permalink**)

11-26-2010, 03:55 PM

When I travel I like to continue to use Entourage to send and receive my email. Trying to get info on the outgoing server or even the hotel ISP is a very frustrating exercise. The hotel front desk never seems to know what you are talking about. I have been told numerous times "we don't give out that information" I usually have to Google search to determine which ISP the hotel chain uses. Was in Portland Ore last night at the Marriott. Once I figured out the ISP (ibahn), (the ibahn web site was totally useless), I Googled the SMTP outgoing mail info, and still wouldn't send. Another Google search and found I needed to change SMTP port number. Took about 30 minutes to figure out. Average non technical person would be lost.

Anyone else have these problems?

chscag · chscag #2 (**permalink**)

11-26-2010, 05:54 PM

Moved. What does this have to do with "Community Suggestions and Feedback?

As for your mail problems. Why not make it easy on yourself and use a web mail IMAP service - Google, Yahoo, etc, instead of having to find out which ISP serves which hotel?

baggss · baggss #3 (**permalink**)

11-26-2010, 06:09 PM

As A longtime Marriott rewards member I can honestly say no. I've never had an e-mail issue with iBahn. Your best bet would have been to call the front desk and have them connect you to iBahn directly (they have 24 hr tech support) to solve the problem. The drones in the hotel don't control anything outside of the physical hardware in the building.

I use G-Mail, MobileMe and my own personal server and I've never had to mess with any e-mail settings.

bobtomay · bobtomay #4 (**permalink**)

11-26-2010, 07:11 PM

Don't understand either. I have never had an occasion that has required even the need to know who the ISP is, much less the need to make any changes to my outgoing mail configuration based on the individual network I'm on.

Sounds to me like you are using the smtp settings of every individual ISP rather than the smtp settings of your email provider.

Who is your email provider?

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,032 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	11-26-2010, 05:54 PM Moved. What does this have to do with "Community Suggestions and Feedback? As for your mail problems. Why not make it easy on yourself and use a web mail IMAP service - Google, Yahoo, etc, instead of having to find out which ISP serves which hotel? Community Guidelines
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bobtomay #4 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,826 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	11-26-2010, 07:11 PM Don't understand either. I have never had an occasion that has required even the need to know who the ISP is, much less the need to make any changes to my outgoing mail configuration based on the individual network I'm on. Sounds to me like you are using the smtp settings of every individual ISP rather than the smtp settings of your email provider. Who is your email provider? I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
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juscause #1 (permalink)
Member Since: Nov 24, 2006 Posts: 8	11-26-2010, 03:55 PM When I travel I like to continue to use Entourage to send and receive my email. Trying to get info on the outgoing server or even the hotel ISP is a very frustrating exercise. The hotel front desk never seems to know what you are talking about. I have been told numerous times "we don't give out that information" I usually have to Google search to determine which ISP the hotel chain uses. Was in Portland Ore last night at the Marriott. Once I figured out the ISP (ibahn), (the ibahn web site was totally useless), I Googled the SMTP outgoing mail info, and still wouldn't send. Another Google search and found I needed to change SMTP port number. Took about 30 minutes to figure out. Average non technical person would be lost. Anyone else have these problems?
	QUOTE Thanks

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