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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Word 2011 - Freezes when pasting text


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micasi

 
Member Since: Sep 25, 2011
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This bug takes the MS cake. Like most of the others here, I am current with everything, but I get the freeze nearly every time I cut and paste with Word 2011, whether I'm copying from outside or within the current document, or whether I'm using paste special unformatted text or just a regular paste. My solution: I've downloaded OpenOffice, and so far so good. I'm doing hard core research papers with lots of formatting, footnotes, cross references, indexes, the works, so i'm hopeful, but a little concerned that this will work. I'd love to say goodbye to MS forever!
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Randy B. Singer

 
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Quote:
Originally Posted by micasi View Post
My solution: I've downloaded OpenOffice, and so far so good.
If you would like to try something a bit more advanced, check out:

LibreOffice (free)
Home LibreOffice

LibreOffice is another branch on the tree of OpenOffice ports to be Mac native. OpenOffice/Mac itself has ended development and just about all the programmers have moved over to the LibreOffice project. LibreOffice has killed off all the other OpenOffice projects for the Mac except for NeoOffice, which is running on a skeleton crew, I hear.

Randy B. Singer

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micasi

 
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Great! Will do; thanks for the tip, Randy. I really appreciate it.

Best,

Mic
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Randy B. Singer

 
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Quote:
Originally Posted by micasi View Post
Great! Will do; thanks for the tip, Randy. I really appreciate it.
My pleasure!

I've been keeping my ear to the ground to see if someone has come up with a solution to the copy/paste problem with Word, but though a number of people have experienced the problem, there is no definite solution that I can find yet.

Microsoft blames Apple, and Apple blames Microsoft. Microsoft says that when this problem occurs, it isn't being caused by their code. They say that Word goes into a wait state waiting for the system to hand off something that never comes.

There are people who claim to have fixed the problem, but the results aren't repeatable. For instance:
Word freezes when I try to paste content from another application. - Microsoft Answers

Here are a couple of things to try, if you haven't already:

Word menu --> Preferences --> Edit --> Use Smart Cut and
Paste
Try setting it to the setting that it currently *isn't*.

If you are using Snow Leopard, be sure to apply this update from Apple:
Snow Leopard Font Update.
Snow Leopard Font Update

I'll let you know right away if I hear anything new.

Randy B. Singer

Mac OS X Routine Maintenance http://www.macattorney.com/ts.html
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dmschiff

 
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I have this annoying problem. I currently work on an MS Word document using my iMac 2.8 GHz intel core i7 (OS 10.6.8) with MS Word 2011 v14.1.3.
In addition to use autorecovery set for every 5 min, I use the Mac screen capture selection to save a picture of the frozen work on the desktop. I save the pic as a pdf file and use the OCR text recognition of Adobe Acrobat to obtain text that was lost and can now be cut-pasted into the recovered word document. At this stage, the cut-paste has not been a problem yet
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micasi

 
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I'm happy with LibreOffice; no problems so far and I like the user interface. It sure beats having to go through the screen Grab and OCR routine nearly every time I cut and paste: sometimes even when I try to paste the OCR recovered text back into the document.
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dmschiff

 
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I might try when I have time. Does LibreOffice work with Endnote?
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bobscotch

 
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I too am suffering from Word 2011 hanging when pasting. I've lost considerable work and am really frustrated. Does anyone know when Microsoft will fix this issue?
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chscag

 
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Your guess is as good as anyone's. Microsoft has not even acknowledged that freezing when pasting exists, much less fix it. However, there will be a service pack issued in the near future to address the new features of Lion. In the past Microsoft has fixed bugs they said didn't exist while updating their software. The answer then is who knows when?
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Zaira

 
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Hi I have recently upgraded to Office 2011, what a mistake.
I am having severe problems with Word 2011. In particular, 90% of the times I try to cut and paste the program freezes and I have to force quit it. Needless to say I am furiously saving the document but I cannot keep on saving every 2 seconds.
The other problem I am having is with printing or saving to pdf. A lot of the sections, especially if in landscape lose the format, and for example a table, instead of starting at the beginning of the section is shifted to the middle of the page. Very frustrating.
Is there any way to fix any of these?
I am working on an IMac, Max OS X, 10.6.8, processor 3.06 GHz, Intel Core 2 Duo. Please help
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chscag

 
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Have you installed the latest service pack for Office 2011 from Microsoft? My version shows 14.1.3 and I haven't had any problems since that service pack was installed.
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craigkharmon

 
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Folks,

First of all, like Janelle I have have fully updated my OS X 10.7.2 running on a 2.3 GHz Intel Code i7. MS Word is Version 14.1.4 and my preferences enable "smart paste". But when pasting from one document (created hours ago) to another, it freezes. I have sent at least a dozen notifications to Apple. Admittedly, I have had freezes in copy and paste from the web, so I am trained to paste it first to a Mail "address" to remove any formatting. This is indeed a real bug in MSW 2011.

However, thanks for the information on the auto recovery folder. Such makes the crashes less onerous

Craig
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chscag

 
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Since the last update for Office (14.1.4) I have not had any pasting problems nor problems with text turning to asterisks on large documents. Not to say what you're reporting isn't happening....

Also, sending reports to Apple serves no purpose whatsoever. It's best to contact MS through their Word Mac forum. Here is the LINK.
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craigkharmon

 
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I consider you fortunate, sans freezing. While I did not track the entire string I have no idea of what you are referring when you comment about asterisks. I am not getting asterisks, MS Word freezes and I have to relaunch the app. I would not have tracked down Mac-Forums if this was not a true problem; I do have better uses of time than to complain about non-existent issues. My hope with the reports is that with enough reports on the same issue MS might take notice. I will, however, contact MS through the Word Mac Forum.

As a first time user of this forum I would like to comment that it is unlikely for folks to come to you without a real problem. To be dismissive by saying that you do not suffer such a problem with the same software is probably not good form. Looking through the entries, it appears that you say that a lot.

Why?

Craig
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BrianLachoreVPI

 
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It's hardly dismissive when the poster acknowledges the problem but explains that they haven't experienced it since the last update. You might be just a tad over sensitive. The internet is awash with freezing threads encountered during cut and paste actions - and the big kiss of death - which was having your entire document turn into nothing but asterisks in an unrecoverable fashion. Chscag is just pointing out that the update 'supposedly' fixed it - but if you're experiencing otherwise - obviously the only source for a solution will be MS themselves. There are little pretend shotgun spray troubleshooting steps at the Word forums including thing like font weeding - but no definitive solution outside of an effective update from MS.

Put me in the camp of not experiencing either (fortunately, and knock on wood) - but in case you were wondering, I'm not dismissing the fact that you may be experiencing the issue.
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