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Thread: Office Mac 2011

  1. #1

    Member Since
    Nov 11, 2010
    Office Mac 2011
    Hi there,

    i have spent over three hours on the phone today with Apple and Microsoft and both are blaming each other so i am turning here for some help / advice! (please)

    I have baught office mac 2011 and installed it, to cut a long story short when i open it under my "normal" user name i get an error message saying "Quit unexpectedly" (report below).

    when i log in under work user name it works fine, it was installed under my "normal" user name, i have tried to un-install and install under another acc but same problem, any ideas?


    Process: Microsoft Word [3479]
    Path: /Applications/Microsoft Office 2011/Microsoft Word
    Version: 14.0.0 (14.0.0)
    Build Info: Unknown-100825~0
    Code Type: X86 (Native)
    Parent Process: launchd [3378]

    Date/Time: 2010-11-12 18:54:11.719 +0000
    OS Version: Mac OS X 10.6.4 (10F569)
    Report Version: 6

    Interval Since Last Report: 10468 sec
    Crashes Since Last Report: 47
    Per-App Crashes Since Last Report: 36
    Anonymous UUID: E2115182-5A5A-43C2-A1A0-E04AFFAA2568

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue:

    Application Specific Information:
    abort() called

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Moved to appropriate forum. Does not belong in "Notebooks".

    How did you uninstall Office 2011? Since there is no uninstaller included, you need to follow these instructions to uninstall prior to reinstalling: (From the MS KB)


    Try uninstalling using the above instructions and then reinstall under your Admin user name. Let us know.

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