New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

iTunes won't open OSX


Post Reply New Thread Subscribe

 
Thread Tools
emmanevada

 
Member Since: Sep 24, 2008
Posts: 5
emmanevada is on a distinguished road
Mac Specs: MAC OS 10.4.11, dual 2.7 POWER PC G5, 6GB DDR SDRAM

emmanevada is offline
iTunes won't open. an "unkown error occured (13014)". also, can't find the music library at User/Music/iTunes. But, if i go in as a different User, no problems. iTunes opens, and is fully functional, iTunes music folder intact. HELP!
QUOTE Thanks
2hege

 
2hege's Avatar
 
Member Since: Oct 25, 2010
Location: UK
Posts: 2
2hege is on a distinguished road

2hege is offline
have you got the old itunes?
QUOTE Thanks
McYukon

 
McYukon's Avatar
 
Member Since: May 14, 2009
Location: Near Whitehorse, Yukon
Posts: 2,053
McYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to behold
Mac Specs: 2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9

McYukon is offline
Have you tried restarting the computer and trying again?

Use the reputation system if a post helps you!
Mac Forums IRC Channel - Help build it by hanging out with us
The next sentence is true. The previous sentence is false.
QUOTE Thanks
emmanevada

 
Member Since: Sep 24, 2008
Posts: 5
emmanevada is on a distinguished road
Mac Specs: MAC OS 10.4.11, dual 2.7 POWER PC G5, 6GB DDR SDRAM

emmanevada is offline
have iTunes 9.1.1 but it works perfetly well if i log in as a different user. In my user, the Music library "iTunes music folder" is empty...and there is no folder icon in front of the word "iTunes"
QUOTE Thanks
McYukon

 
McYukon's Avatar
 
Member Since: May 14, 2009
Location: Near Whitehorse, Yukon
Posts: 2,053
McYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to behold
Mac Specs: 2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9

McYukon is offline
BTW: You have 2 threads running with the same main topic (iTunes error 13014) and you have PMed me with the same problem.
Your best bet for a solution is to stick to one thread only and not start multiple threads that only confuse forum readers.

One possible solution for this problem (error 13014) is deleting the "iTunes Library Genius.itdb" in the iTunes folder.
http://discussions.apple.com/thread....readID=1702943


But since your whole iTunes folder is empty it appears your music is gone. To find out if your music is really gone, select the iTunes folder and press "command+i" on your keyboard. If the music is still on there it should have a size of about 10MB to +10GB.
If it is about 75KB (the size of an empty library) your music is gone unless you have got a backup.

Use the reputation system if a post helps you!
Mac Forums IRC Channel - Help build it by hanging out with us
The next sentence is true. The previous sentence is false.
QUOTE Thanks
emmanevada

 
Member Since: Sep 24, 2008
Posts: 5
emmanevada is on a distinguished road
Mac Specs: MAC OS 10.4.11, dual 2.7 POWER PC G5, 6GB DDR SDRAM

emmanevada is offline
selected iTunes folder as suggested and hit "command+i" (Get Info)...zero kb! music and library are gone! where and more importantly, why, did they go? must have been the Bob Dylan CD i was trying to play :-)

Not sure what to do nest. If i log out, then log in as a different "user" everything is intact and functions normally. what does that mean? can i recreate the link to the iTunes app in my user?
QUOTE Thanks
emmanevada

 
Member Since: Sep 24, 2008
Posts: 5
emmanevada is on a distinguished road
Mac Specs: MAC OS 10.4.11, dual 2.7 POWER PC G5, 6GB DDR SDRAM

emmanevada is offline
i opened in "another user", copied the "iTunes/Music" files, then log back into "my user" and pasted them where they should be....iTunes opened acting like it was the first time it ever opened, and started importing music from...i don't know where, and movies also....foolishly, i stopped the import (because i have lots of movies and didn't want to "clog" it up)...that was a mistake, because i don't know where it was pulling them from. evidently, everything is still there, somewhere...but hidden. how can i find those files? I already tried searching with finder before this and found nothing.

man...i was just "fishing" in the dark. that really surprised me!
QUOTE Thanks
McYukon

 
McYukon's Avatar
 
Member Since: May 14, 2009
Location: Near Whitehorse, Yukon
Posts: 2,053
McYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to behold
Mac Specs: 2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9

McYukon is offline
The Finder doesn't search hidden files so if they are hidden your not going to find them using the Finder.
Instead use EasyFind it can really search everywhere on the HD, use the name of a song(s) you know you should have as a search criteria.
Download EasyFind for Mac - File, folder, and text contents search tool. MacUpdate Mac Software Downloads

Use the reputation system if a post helps you!
Mac Forums IRC Channel - Help build it by hanging out with us
The next sentence is true. The previous sentence is false.
QUOTE Thanks
emmanevada

 
Member Since: Sep 24, 2008
Posts: 5
emmanevada is on a distinguished road
Mac Specs: MAC OS 10.4.11, dual 2.7 POWER PC G5, 6GB DDR SDRAM

emmanevada is offline
thanks...i'll try that. after looking around a bit, i think the files it was downloading into iTunes were stored in other folders....not the big music library that i lost...just bits and pieces i had either sent in an email or imbedded in a doc or saved in another folder for use with an animation, etc.

is it possible the music library couold be hidden? i'll try this. thanks McYukon.

:-)
QUOTE Thanks

Post Reply New Thread Subscribe


« Zeus 2.1, nVidia GPU overclocking on a mac | problems since Office 2004 for Mac 11.6.1 Update »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Itunes won't open Coreyxc OS X - Apps and Games 12 08-17-2010 10:00 AM
New iTunes 9. come and get it wsaund002 Music, Audio, and Podcasting 29 09-10-2009 07:31 PM
Same iTunes under 2 accounts lardyboy Music, Audio, and Podcasting 6 01-16-2008 09:22 PM
Switching ITunes from PC to Mac ilg Switcher Hangout 4 12-16-2005 02:34 AM
iTunes won't open when iPod is connected shane12341234 iPod Hardware and Accessories 1 05-22-2005 11:57 AM

All times are GMT -4. The time now is 02:30 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?