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  1. #1


    Member Since
    Oct 10, 2010
    Posts
    7
    Unhappy Disappearing Application???
    Sup yall. I installed a rosetta stone program a while back, and I went to use it recently after a few months of inactivity, and I cannot find the Application icon anywhere on my Mac. I tried to re-install the program app, but when I tried that, it said that there was a newer version of the program already installed on my computer so I could not proceed. This leads me to believe that it must be there somewhere, but as of right now, I cannot use my program at all. I have checked directly from the finder and the only thing that I find related to the rosetta stone program is the .m4a files, but no application. Any help with the problem would be greatly appreciated. Thanks very much.

    Matty

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,121
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    How did you search for the program? Spotlight search? To make sure, open the Finder and navigate to MacIntosh HD/Applications. Is it there? If not, it's possible that it was accidentally deleted but there are remains of it still installed and that's why you can't reinstall.

    In that case, use Spotlight search to find all references to Rosetta Stone and delete them. Then try reinstalling the program from your original CDs.

  3. #3

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,199
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    Also try Utilities as it does hapen some applications do get stored there.

  4. #4


    Member Since
    Oct 10, 2010
    Posts
    7
    Yea I have checked directly from the finder and the only thing that I find related to the rosetta stone program is the .m4a files, but no application.

  5. #5


    Member Since
    Oct 10, 2010
    Posts
    7
    Exclamation My Application Disappeared!!
    Greetings. I installed a rosetta stone program a while back, and I went to use it recently after a few months of inactivity, and I cannot find the Application icon anywhere on my Mac. I tried to re-install the program app, but when I tried that, it said that there was a newer version of the program already installed on my computer so I could not proceed. This leads me to believe that it must be there somewhere, but as of right now, I cannot use my program at all. I have checked directly from the finder and the only thing that I find related to the rosetta stone program is the .m4a files, but no application. Any help with the problem would be greatly appreciated. Thanks very much.

    Matty

  6. #6

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,764
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPhone 3GS Note 8!
    Please no crossposting the same question in multiple threads.

  7. #7


    Member Since
    Oct 19, 2010
    Posts
    2
    Dissappearing Application: Rosetta Stone
    I hope this thread isn't dead yet.

    I'm having the same problem described on this thread. I installed Rosetta Stone V3.4.5 on my Snow Leopard mac recently, and tried to upgrade it to include some new language levels. They seemed not to be recognized and so I tried to uninstall the software to roll back to the previous version of the program.

    That's when the problem started, and the messages I receive now are the same as the one in the first post: It will not allow me to install the previous version even though I deleted the Application from the computer. (it detects a newer version already installed)

    I tried other forums and deleted the files in the application support folders, and even tried fixing permissions with the Disk Utility program, directly from the MacOS X DVD

    I'm thinking there is some remaining file hidden somewhere which will not allow the installation of older versions, but I can't find it.

    Any help or comments would be greatly appreciated.

  8. #8


    Member Since
    Oct 19, 2010
    Posts
    2
    Regarding problems with Rosetta Stone...
    Is this thread closed? I would really appreciate any help regarding this problem.

    Thanks in advance.

  9. #9

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,992
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Reinstall the same version, use the uninstaller or a third-party uninstaller to purge it, then try to install the older one. ??

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