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  1. #1


    Member Since
    Jul 17, 2010
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    2
    Specs:
    Mac OS X v 10.5.8 2.4 GHz Intel Core 2, 2 GB 1067 MHz DDR 3
    Mail Issue - Gmail
    I have an issue that every time I open the Mail application on Macbook, it will auto retrieve all of my GMail messages. Normally this wouldn't be an issue, but it deletes all record of it on GMail. So if I log onto GMail from my phone the e-mails are gone. To retrieve the emails I have to open the Mail client again. Is there anyway to stop this from happening so I can use Mail client and still leave copies in my GMail account without them deleting?

  2. #2

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    In Mail > Preferences > Accounts > Advanced uncheck 'Remove copy from server after retrieving a message'.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

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  3. #3

    schweb's Avatar
    Member Since
    Oct 27, 2002
    Location
    Cleveland, Ohio
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    13,190
    Specs:
    MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2
    Actually if you're accessing Gmail from multiple devices, it's best to set it up using IMAP instead of POP3.
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  4. #4


    Member Since
    Jul 17, 2010
    Posts
    2
    Specs:
    Mac OS X v 10.5.8 2.4 GHz Intel Core 2, 2 GB 1067 MHz DDR 3
    Quote Originally Posted by hughvane View Post
    In Mail > Preferences > Accounts > Advanced uncheck 'Remove copy from server after retrieving a message'.
    This is already done. It still removes the copy in my GMail account.


    I've never had any issues with messages deleting off the GMail server when accessing it from my phone. It only happens when I open Mail that it retrieves the messages and deletes them from the GMail server.

  5. #5

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Try Thunderbird, even if it's just to see if it'll leave messages on the server.

    Or, go to Gmail > Settings > Forwarding/POP-IMAP, to select Forward a copy and keep Gmail's copy. See if that prevents Mail removing the message from the server.

    If the option in Mail is already unchecked, it suggests to me that there may be a Permissions issue. Repair them, preferably using OnyX http://www.titanium.free.fr/download...5ab6b1e976fad6 for your OS version.

    PS. please post your Mac specs and MacOS version in your profile, it helps us to help you better.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

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