New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Help! A friend's Mac is sending out junk emails


Post Reply New Thread Subscribe

 
Thread Tools
Taliska

 
Taliska's Avatar
 
Member Since: Jul 13, 2010
Posts: 6
Taliska is on a distinguished road

Taliska is offline
Trouble is I'm a PC man and Macs ain't my thing, so help would be most appreciated!

My friend's got a newish Mac (maybe a year or so old) - big trendy white screen thing with an awkward square buttony type keyboard...

The problem: junk emails are emanating from his Yahoo! email account to people in his address book. I don't know what or how the Yahoo! email account is accessed - I'd have guessed via a browser of some type, but all I understand is that he "clicks an icon"... I don't think it's the standard mail program (Mac Mail?) as I did manage to set that up for another standard POP3 / SMTP email account about a year ago (after a lot of unnecessary pain, unfortunately).

And, just to make it that bit more difficult, I'm nowhere near the machine either, so can't see it, except as some fuzzy image in my mind.

Standard PC-style solution would be based around getting some anti-virus software installed, and by default I would choose Norton Anti-Virus. I can see that a Mac version can be purchased and downloaded.

If anyone could point me in the right direction, that would help me to help him - and he'd be very grateful.

Cheers,

Taliska

----

Also - is there any 'remote control software' that would work suitably from my PC to his Mac that anyone could recommend.
QUOTE Thanks
Chef_eam

 
Chef_eam's Avatar
 
Member Since: Dec 12, 2009
Location: Midland,Tx
Posts: 357
Chef_eam is a jewel in the roughChef_eam is a jewel in the rough
Mac Specs: iMac 27" 2.66GHz i5, 1TB HDD, 12GB RAM, OS X 10.7.3, iPod Classic 160GB,iPad 1 64GB Wi-fi, iPhone 4S

Chef_eam is offline
If it is coming from a Yahoo! e-mail account, it sounds like your friend's account has been hacked, which has nothing to do with a virus (no viri in the wild for a Mac...the Mac AV programs only scan for Windows viri that cant affect the Mac anyway), and nothing to do with it being a Mac. Your friend needs to change their password on the Yahoo! mail account to something secure, and also make sure that it is not set to keep him/her logged in for 2 weeks or whatever the default is on Yahoo!.
QUOTE Thanks
Taliska

 
Taliska's Avatar
 
Member Since: Jul 13, 2010
Posts: 6
Taliska is on a distinguished road

Taliska is offline
Quote:
Originally Posted by Chef_eam View Post
If it is coming from a Yahoo! e-mail account, it sounds like your friend's account has been hacked, which has nothing to do with a virus (no viri in the wild for a Mac...the Mac AV programs only scan for Windows viri that cant affect the Mac anyway), and nothing to do with it being a Mac. Your friend needs to change their password on the Yahoo! mail account to something secure, and also make sure that it is not set to keep him/her logged in for 2 weeks or whatever the default is on Yahoo!.
Funny you should say that, but I was just looking at the email headers and the junk emails appear to be coming from an ISP in Poland, whereas his written emails appear to be coming from his ISP in the UK. Had suggested earlier that his Yahoo! Mail account password be changed - will reiterate, strongly!

Thanks for your assistance! It's so tricky solving problems on a platform that one's not used to, although it wasn't a platform-specific problem in this instance. Needless to say, I don't use, nor intend to use Yahoo! Mail, so am not familiar with its implementation.

Just so I know: is Yahoo! Mail accessed by a Yahoo! Mail application, or by a browser? And the 'standard' Mac browser is?

Cheers,

Taliska
QUOTE Thanks
schweb

 
schweb's Avatar
 
Member Since: Oct 27, 2002
Location: Cleveland, Ohio
Posts: 13,198
schweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond repute
Mac Specs: MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2

schweb is offline
It could be accessed either way, but 99% of people access via the web. The "standard" browser is Safari, but some use Chrome or Firefox.

It is certainly not a virus or malware, or anything else on their Mac. This person must have had their online Yahoo account hacked either through phishing or they had a really weak password.

It had nothing to do with their Mac.

schweb | community leader
flickr facebook twitter tumblr google+ about.me

Mac-Forums: On Twitter | On Facebook | On Flickr

QUOTE Thanks
Taliska

 
Taliska's Avatar
 
Member Since: Jul 13, 2010
Posts: 6
Taliska is on a distinguished road

Taliska is offline
Cheers!

Just in case this one slipped through...

Is there any 'remote control software' that would work suitably from my PC to his Mac that anyone could recommend.

RDP / VNC etc

Taliska
QUOTE Thanks
schweb

 
schweb's Avatar
 
Member Since: Oct 27, 2002
Location: Cleveland, Ohio
Posts: 13,198
schweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond repute
Mac Specs: MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2

schweb is offline
I've used VNC in the past, but it's been a long time. It worked fine though.

schweb | community leader
flickr facebook twitter tumblr google+ about.me

Mac-Forums: On Twitter | On Facebook | On Flickr

QUOTE Thanks
Taliska

 
Taliska's Avatar
 
Member Since: Jul 13, 2010
Posts: 6
Taliska is on a distinguished road

Taliska is offline
Quote:
Originally Posted by schweb View Post
I've used VNC in the past, but it's been a long time. It worked fine though.
Cheers!
QUOTE Thanks
cwa107

 
cwa107's Avatar
 
Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 26,632
cwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond repute
Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

cwa107 is offline
I'd recommend LogMeIn.com, which has a free service that will allow you to co-opt his machine at will. It works equally well with Windows and it doesn't open the gaping hole that VNC would need.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
QUOTE Thanks
Taliska

 
Taliska's Avatar
 
Member Since: Jul 13, 2010
Posts: 6
Taliska is on a distinguished road

Taliska is offline
Quote:
Originally Posted by cwa107 View Post
I'd recommend LogMeIn.com, which has a free service that will allow you to co-opt his machine at will. It works equally well with Windows and it doesn't open the gaping hole that VNC would need.
Cheers - sounds a better option.

Taliska
QUOTE Thanks
cwa107

 
cwa107's Avatar
 
Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 26,632
cwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond repute
Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

cwa107 is offline
Quote:
Originally Posted by Taliska View Post
Cheers - sounds a better option.

Taliska
Yeah, I like it quite a bit. My dad is a "seasoned citizen" and computers aren't exactly his forte. He bought an iMac a couple of years ago and I use it occasionally to help him out. It works quite well, albeit slowly since his DSL connection is pretty lacking.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
QUOTE Thanks
Taliska

 
Taliska's Avatar
 
Member Since: Jul 13, 2010
Posts: 6
Taliska is on a distinguished road

Taliska is offline
Quote:
Originally Posted by cwa107 View Post
Yeah, I like it quite a bit. My dad is a "seasoned citizen" and computers aren't exactly his forte. He bought an iMac a couple of years ago and I use it occasionally to help him out. It works quite well, albeit slowly since his DSL connection is pretty lacking.
Frighteningly simliar circumstances here! :-)

Taliska
QUOTE Thanks

Post Reply New Thread Subscribe


« Why does Norton Antivirus cause problems for macs? | Help! Recording issues! »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
What's in your 'PASTE'? fluffer Schweb's Lounge 242 04-30-2008 01:20 PM
Mac Users Get More ISP Choices schweb Apple Rumors and Reports 1 03-06-2003 11:57 AM

All times are GMT -4. The time now is 05:09 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?