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  1. #1


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    Question Tweetdeck & BBC iplayer
    Hopefully I am the right place here.

    I have tried to install both applications but they come with errors. Have said that I have both applications before now but I can't re-install now?

    I am running Macbook Pro with Snow Leopard.

    Many thanks in advance.

    Bob

  2. #2

    schweb's Avatar
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  3. #3

    vansmith's Avatar
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    What errors?

    I haven't used iPlayer but from what I know, it uses AIR much like TweetDeck does. Have you tried updating/re-installing AIR and then re-installing the apps?
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  4. #4


    Member Since
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    I have attached a file, hopefully it's make sense.

    problem.txt
    Quote Originally Posted by vansmith View Post
    What errors?

    I haven't used iPlayer but from what I know, it uses AIR much like TweetDeck does. Have you tried updating/re-installing AIR and then re-installing the apps?

  5. #5

    vansmith's Avatar
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    That log doesn't help me much (it's fairly cryptic). What error do you get when you try to install the applications? Have you re-installed Adobe AIR?
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  6. #6


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    Quote Originally Posted by vansmith View Post
    That log doesn't help me much (it's fairly cryptic). What error do you get when you try to install the applications? Have you re-installed Adobe AIR?
    I will try Adobe Air and see that solves the problem. Have to do it tonight though.

    Thanks again.

  7. #7


    Member Since
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    Might sound like a stupid question but how do you uninstall Adobe Air?

    Keep it simple I am still a mac virgin so to speak.

  8. #8

    vansmith's Avatar
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    http://kb2.adobe.com/cps/403/kb40315...ions_adobe_air

    If that doesn't work (or the uninstaller isn't present), you're going to have to use the Terminal (/Applications/Utilities). Once that's open, paste in the following:
    Code:
    cd /Volumes/Adobe\ AIR/Adobe\ AIR\ Installer.app/Contents/MacOS
    Hit enter and then paste the following:
    Code:
    sudo ./Adobe\ AIR\ Installer -uninstall
    Hit enter. This will ask for your password - enter it (nothing will appear as you type) and press enter.

    See here.
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