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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

iWork Issue - Unexpectedly Quits


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dlammin

 
Member Since: Jul 07, 2010
Posts: 2
dlammin is on a distinguished road

dlammin is offline
I've been searching through forums and message boards, and it appears that other people have had the same problem, but I still haven't found a solution that works. I was hoping someone here would have an idea...

Recently, all my iWork 09 programs have 'unexpectedly quit' very soon after launching, and an error screen appears. I have a feeling it's a font issue, just from the stuff I've read that sounds similar. So far, I have tried combo updates, font management software, uninstalling and reinstalling iWork and reinstalling the Mac OS X software, but nothing fixes this problem.

Does anyone have any ideas?? I'm relatively poor with computers, so I'm probably missing something simple.

The error message is:

Process: Pages [193]
Path: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 4.0.3 (766)
Build Info: Pages-7660000~2
Code Type: X86 (Native)
Parent Process: launchd [81]

Date/Time: 2010-07-08 01:44:29.167 +1000
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 955 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 19 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 16B0E34E-6872-49D5-AC38-BCA4F610E2C6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000001c
Crashed Thread: 5

Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x92cf80fa mach_msg_trap + 10
1 libSystem.B.dylib 0x92cf8867 mach_msg + 68
2 com.apple.CoreFoundation 0x97542faf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x97542094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x97541ec1 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x911b9f9c RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x911b9d51 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x911b9bd6 BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x9541fa89 _DPSNextEvent + 847
9 com.apple.AppKit 0x9541f2ca -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x953e155b -[NSApplication run] + 821
11 com.apple.AppKit 0x953d95ed NSApplicationMain + 574
12 com.apple.iWork.Pages 0x0000d0a1 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 497
13 com.apple.iWork.Pages 0x0000cfa0 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 240
14 com.apple.iWork.Pages 0x0007cb7d __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 457933

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92d1e942 kevent + 10
1 libSystem.B.dylib 0x92d1f05c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92d1e519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x92d1e2be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x92d1dd41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92d1db86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x92d1d9d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92d1df68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92d1db86 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x92cf815a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x92d25ca5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92d54848 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x92645a80 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x925fe7f1 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x925fe6d4 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.Keynote.SFControls 0x02333d4d -[SFCImageCollectionUpdateQueue(Private) thread:] + 98
7 com.apple.Foundation 0x926098d4 -[NSThread main] + 45
8 com.apple.Foundation 0x92609884 __NSThread__main__ + 1499
9 libSystem.B.dylib 0x92d2581d _pthread_start + 345
10 libSystem.B.dylib 0x92d256a2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x92d26066 __semwait_signal + 10
1 libSystem.B.dylib 0x92d25d22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92d279b8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.CoreVideo 0x9213686a CVDisplayLink::runIOThread() + 1016
4 com.apple.CoreVideo 0x92136456 startIOThread(void*) + 156
5 libSystem.B.dylib 0x92d2581d _pthread_start + 345
6 libSystem.B.dylib 0x92d256a2 thread_start + 34

Thread 5 Crashed:
0 libTrueTypeScaler.dylib 0x9086fa84 fnt_UTP(fnt_LocalGraphicStateType*) + 20
1 libTrueTypeScaler.dylib 0x90856536 fnt_InnerExecute(fnt_LocalGraphicStateType*, unsigned char*, unsigned char*) + 59
2 libTrueTypeScaler.dylib 0x908564b5 fnt_Execute(fnt_ElementType**, fnt_GlobalGraphicStateType*, unsigned char*, unsigned char*, void (*)(), memoryContext*, unsigned char, unsigned char, unsigned char) + 438
3 libTrueTypeScaler.dylib 0x908569fe RunPreProgram(fsg_SplineKey*, transformState const*, void (*)()) + 310
4 libTrueTypeScaler.dylib 0x90856201 CreateGlyphElement(fsg_SplineKey*, long, unsigned char, unsigned char) + 344
5 libTrueTypeScaler.dylib 0x90852635 CreateScalerGlyphBlock(fsg_SplineKey*, memoryContext*, scalerGlyph const*) + 229
6 libTrueTypeScaler.dylib 0x9085249f AssureGlyphBlock(fsg_SplineKey*, memoryContext*, transformBlockCacheNode*, scalerGlyph*) + 180
7 libTrueTypeScaler.dylib 0x9084e6e9 TTGetStrikeSpecs + 598
8 libFontParser.dylib 0x9882742e TConcreteFontScaler::GetFontMetrics() const + 46
9 libFontParser.dylib 0x988717d7 TConcreteFontScaler::GetATSCompatibleMetrics(int&, int&, int&, int&, int&, int&, int&) const + 25
10 libFontParser.dylib 0x988286d0 FPFontGetGlyphsForUnichars + 428
11 com.apple.CoreText 0x96a96d52 TBaseFont::CalculateFontMetrics(bool) const + 342
12 com.apple.CoreText 0x96a96ba9 TBaseFont::InitFontMetrics() const + 51
13 com.apple.CoreText 0x96a969ad TBaseFont::GetStrikeMetrics(float, CGAffineTransform const*, bool) const + 81
14 com.apple.CoreText 0x96a9691f TFont::InitStrikeMetrics() const + 55
15 com.apple.CoreText 0x96a9a323 CTFontGetAscent + 49
16 com.apple.AppKit 0x95432000 __NSFontInstanceInfoInitializeMetricsInfo + 48
17 com.apple.AppKit 0x95431fb4 -[__NSSharedFontInstanceInfo _defaultLineHeight:] + 40
18 com.apple.AppKit 0x954d8d37 -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:charac terIndex:atPoint:renderingContext:] + 1079
19 com.apple.AppKit 0x9567dcf1 -[NSSingleLineTypesetter createRenderingContextForCharacterRange:typesetter Behavior:usesScreenFonts:hasStrongRight:maximumWid th:] + 451
20 com.apple.AppKit 0x954e3aef __NSCreateRenderingContextForAttributedString + 324
21 com.apple.AppKit 0x954e3628 -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSizeptions:] + 1377
22 com.apple.AppKit 0x955d7d77 -[NSAttributedString(NSStringDrawing) size] + 73
23 com.apple.Keynote.sfinspectors 0x026a285f ImageForFontName(NSString*, NSString*, NSDate**) + 281
24 com.apple.Keynote.sfinspectors 0x0265adc9 -[SFIFontCache imageForFamily:face:] + 969
25 com.apple.Keynote.sfinspectors 0x026a25c3 -[SFIFontCache _backgroundThread:] + 609
26 com.apple.Foundation 0x926098d4 -[NSThread main] + 45
27 com.apple.Foundation 0x92609884 __NSThread__main__ + 1499
28 libSystem.B.dylib 0x92d2581d _pthread_start + 345
29 libSystem.B.dylib 0x92d256a2 thread_start + 34
QUOTE Thanks
dlammin

 
Member Since: Jul 07, 2010
Posts: 2
dlammin is on a distinguished road

dlammin is offline
Attached is the full text of the error message.
Attached Files
File Type: doc Untitled.doc (112.5 KB, 1 views)
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