New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Qt


Post Reply New Thread Subscribe

 
Thread Tools
fahadchaudhry

 
Member Since: Jan 09, 2010
Posts: 22
fahadchaudhry is on a distinguished road

fahadchaudhry is offline
Hi
I recently uninstalled Quicktime coz sometime ago I installed some codecs which were for only trial period to pay a specific video format and after their expiry there came always a water-mark when playing videos in Quicktime; so I uninstalled QT with the understanding that I'll reinstall the regular QT and this water-mark will vanish. So, I downloaded QT 7.0 and when I ran the .dmg file it said that "Your system has already an updated version of QT installed", but in fact there isn't any; I have already uninstalled that.

Any help?
QUOTE Thanks
hughvane

 
hughvane's Avatar
 
Member Since: May 18, 2008
Location: Banks Peninsula, New Zealand
Posts: 3,259
hughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nice
Mac Specs: MacMini 2.4, 4 Gb, OS 10.8 and 10.6; MacBook 2.4, 2 Gb, OS 10.5.8; G4 eMac 1.25, 2 Gb, OS 10.4.11

hughvane is offline
Have you also trashed the QTPlayer .plist file, which is in Home > Library > Preferences? You may also need to trash the QT Plugin prefs, but don't do that right away.

It's ALWAYS a good idea to use the application's own uninstaller, or a third-party one like AppZapper or CleanApp, to get rid of unwanted stuff completely.

If the problem persists after trashing the .plist file, you may need to reinstall the the QT version you took out, and then use an uninstaller.

ABCDEFGHIJKLMNOPQRSTUVWXYZ
Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.
QUOTE Thanks
hudsinimo

 
Member Since: Jun 26, 2010
Posts: 4
hudsinimo is on a distinguished road

hudsinimo is offline
I tried to install quicktime 7, but my mac said it couldn't because quicktime X was already install on there, I've been through and deleted every quicktime file but the installer still says quicktime X is there, only now I can't use quicktime to view any video files?

I've given my copy of snow leopard disc to a friend, if I buy another copy and reinstall snow leopard will that fix the problem?
QUOTE Thanks
hughvane

 
hughvane's Avatar
 
Member Since: May 18, 2008
Location: Banks Peninsula, New Zealand
Posts: 3,259
hughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nice
Mac Specs: MacMini 2.4, 4 Gb, OS 10.8 and 10.6; MacBook 2.4, 2 Gb, OS 10.5.8; G4 eMac 1.25, 2 Gb, OS 10.4.11

hughvane is offline
Did you trash the QTime files manually? If so, you're likely to have missed something. Some QT files are tucked away inside the System, hard to identify, let alone find. For example, did you toss out com.apple.quicktimeplayer.plist, also com.apple.quicktime.plugin.preferences.plist? From desktop, use Cmd-F and the keyword 'quick' (w/out the ' ') and see what is found.

To delete applications and their associated files successfully, it's recommended that you use EITHER the app's own uninstaller, OR a third-party uninstaller like AppCleaner or CleanApp.

ABCDEFGHIJKLMNOPQRSTUVWXYZ
Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.
QUOTE Thanks
hudsinimo

 
Member Since: Jun 26, 2010
Posts: 4
hudsinimo is on a distinguished road

hudsinimo is offline
yeah I did delete them manually, I've just used Appcleaner to remove it though and it's still telling me quicktime X is somewhere on the mac.....
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,991
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
QT X and QT 7 are both installed with a default install of Snow Leopard. QT 7 is (was) located in the Applications / Utilities folder.

Your issue trying to install it at this point is probably located somewhere in the hidden system files that indicates what has been installed so that Software Update works properly. Am not sure where that is located.

Here is Apple's instructions for installing QT7 and QT7 Pro in Snow Leopard.

http://support.apple.com/kb/ht3678

You'll need your SL disc to do it.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
hughvane

 
hughvane's Avatar
 
Member Since: May 18, 2008
Location: Banks Peninsula, New Zealand
Posts: 3,259
hughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nice
Mac Specs: MacMini 2.4, 4 Gb, OS 10.8 and 10.6; MacBook 2.4, 2 Gb, OS 10.5.8; G4 eMac 1.25, 2 Gb, OS 10.4.11

hughvane is offline
Quote:
Originally Posted by hudsinimo View Post
yeah I did delete them manually, I've just used Appcleaner to remove it though and it's still telling me quicktime X is somewhere on the mac.....
I think the problem you've now encountered is that you've removed what AppCleaner needs to do its work, namely the application. Under older OS, there were two forks, called resource (the application) and data (supporting files). You've taken out the resource, but some of the data remains.

Manually search the Home > Library > Preferences ƒ too, to see what quicktime files may be lurking there. Then go to Mac HD > System folder > Library, you'll probably find even more QTime files there.

Be careful about manually trashing anything you don't know about, or you may end up having to reinstall OS X. QTime is an integrated part of it.

Possible Solution (assuming you have actually searched with Cmd-F): try reinstalling the previous QTime, and THEN try AppCleaner again.

ABCDEFGHIJKLMNOPQRSTUVWXYZ
Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.
QUOTE Thanks
fahadchaudhry

 
Member Since: Jan 09, 2010
Posts: 22
fahadchaudhry is on a distinguished road

fahadchaudhry is offline
Quote:
Originally Posted by hughvane View Post
Did you trash the QTime files manually? If so, you're likely to have missed something. Some QT files are tucked away inside the System, hard to identify, let alone find. For example, did you toss out com.apple.quicktimeplayer.plist, also com.apple.quicktime.plugin.preferences.plist? From desktop, use Cmd-F and the keyword 'quick' (w/out the ' ') and see what is found.

To delete applications and their associated files successfully, it's recommended that you use EITHER the app's own uninstaller, OR a third-party uninstaller like AppCleaner or CleanApp.
I did the Cmd-F search and found some files (I have attached the screen-captures below). Now, tell me what to do with these. Because I am facing the same problem, trying to install QT and it says that a newer version is already installed but I have already deleted that (I think manually).
Attached Images
File Type: jpg QT2.jpg (24.5 KB, 2 views)
File Type: jpg QT1.jpg (13.2 KB, 2 views)
File Type: jpg QT3.jpg (6.9 KB, 2 views)
QUOTE Thanks
hughvane

 
hughvane's Avatar
 
Member Since: May 18, 2008
Location: Banks Peninsula, New Zealand
Posts: 3,259
hughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nicehughvane is just really nice
Mac Specs: MacMini 2.4, 4 Gb, OS 10.8 and 10.6; MacBook 2.4, 2 Gb, OS 10.5.8; G4 eMac 1.25, 2 Gb, OS 10.4.11

hughvane is offline
Unfortunately the images appear with titles truncated, so I can't comment reliably. It's better that you select an icon, press Return to highlight just the title, and copy-paste to text. Then post again.

ABCDEFGHIJKLMNOPQRSTUVWXYZ
Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.
QUOTE Thanks
fahadchaudhry

 
Member Since: Jan 09, 2010
Posts: 22
fahadchaudhry is on a distinguished road

fahadchaudhry is offline
Hi

I deleted Quicktime with an understanding that I'll be able to get rid of some codes - on 30 days trials - which were constantly staying on the screen and I'll install Quicktime again.

Now, when I download Quicktime and run the 'dmg' file, it says that updated version of QT is already installed, which is actually not the case because it's been deleted.

There may be some files related to QT in the system yet. How can I get rid of them so that system is once clear from those files and I can install QT again. Even I tried to install QT Pro, same message displayed.

Any help?
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,991
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
NOTE: I have merged three duplicate threads.

It will do no good to continue asking the same question in a new thread over and over again without responding to let anyone know if you have tried the previous suggestions you have been provided.

My own personal suggestion is going to be to use Pacifist to reinstall QT X and QT7 from the Snow Leopard disc and then use the Apple article provided above to install any additional QT7 components you need.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
schweb

 
schweb's Avatar
 
Member Since: Oct 27, 2002
Location: Cleveland, Ohio
Posts: 13,212
schweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond repute
Mac Specs: MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2

schweb is offline
Quote:
Originally Posted by hudsinimo View Post
I've given my copy of snow leopard disc to a friend, if I buy another copy and reinstall snow leopard will that fix the problem?
Hmm...well doing something illegal will cost you in the end, now you'll have to buy another disk to reinstall OS X.

Quote:
Originally Posted by fahadchaudhry View Post
I deleted Quicktime with an understanding that I'll be able to get rid of some codes - on 30 days trials - which were constantly staying on the screen and I'll install Quicktime again.
Wouldn't it just have been easier to delete the codecs than delete a primary system component like Quicktime?

Most like the only solution will be a full reinstall of OS X.

schweb | community leader
flickr facebook twitter tumblr google+ about.me

Mac-Forums: On Twitter | On Facebook | On Flickr

QUOTE Thanks
fahadchaudhry

 
Member Since: Jan 09, 2010
Posts: 22
fahadchaudhry is on a distinguished road

fahadchaudhry is offline
Quote:
Originally Posted by schweb View Post
Hmm...well doing something illegal will cost you in the end, now you'll have to buy another disk to reinstall OS X.



Wouldn't it just have been easier to delete the codecs than delete a primary system component like Quicktime?

Most like the only solution will be a full reinstall of OS X.
Ok. At the moment, I have Leopard. If I upgrade it to Snow Leopard, will this solve the issue? Have so many paid apps or programs installed on my system; will lose them If I reinstall current OS X. Or, is it possible to back up those paid apps/programs? How?

I have read at many places that SL is not that stable. People complain a lot about system crashing.
QUOTE Thanks
schweb

 
schweb's Avatar
 
Member Since: Oct 27, 2002
Location: Cleveland, Ohio
Posts: 13,212
schweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond reputeschweb has a reputation beyond repute
Mac Specs: MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2

schweb is offline
Quote:
Originally Posted by fahadchaudhry View Post
Ok. At the moment, I have Leopard. If I upgrade it to Snow Leopard, will this solve the issue? Have so many paid apps or programs installed on my system; will lose them If I reinstall current OS X. Or, is it possible to back up those paid apps/programs? How?

I have read at many places that SL is not that stable. People complain a lot about system crashing.
Upgrading or reinstalling won't necessarily make you lose data or programs, but having a backup is always a good thing to do in general.

But, I assume if you paid for the software you either have the install disks or worst case, the license keys if the software was downloaded, so worst case scenario, you could always reinstall those items.

Upgrading to Snow Leopard will leave all your data intact. Reinstalling Leopard should do so also as long as you don't choose a clean install which wipes your drive.

schweb | community leader
flickr facebook twitter tumblr google+ about.me

Mac-Forums: On Twitter | On Facebook | On Flickr

QUOTE Thanks
fahadchaudhry

 
Member Since: Jan 09, 2010
Posts: 22
fahadchaudhry is on a distinguished road

fahadchaudhry is offline
Quote:
Originally Posted by schweb View Post
Upgrading or reinstalling won't necessarily make you lose data or programs, but having a backup is always a good thing to do in general.

But, I assume if you paid for the software you either have the install disks or worst case, the license keys if the software was downloaded, so worst case scenario, you could always reinstall those items.

Upgrading to Snow Leopard will leave all your data intact. Reinstalling Leopard should do so also as long as you don't choose a clean install which wipes your drive.
But you didn't answer whether this will solve the issue.
QUOTE Thanks

Post Reply New Thread Subscribe


« Thinking about ARD... | Notes organized, keyworded »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 04:52 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?