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  1. #1

    Member Since
    Jun 25, 2008
    rich text/HTML not displaying in Mail
    Hello everyone,

    Mail has recently stopped displaying rich text or html content recently in my 2 POP accounts. Incoming messages display properly in Entourage but not in Mail. I can send rich text messages but when I view them in the Sent folder the formatting is all gone. Recipients get them fine.

    I tested Mail with 2 backups, one done just before the 10.6.4 update about a week ago. Rich text was gone then. However rich text was displaying with the backup done 2 weeks earlier. I don't know what caused the problem and I am not sure when it started.

    I am really scratching my head on this. Preferences seem fine. I rebuilt mailboxes, created a new account to no avail. Am I missing something here? Any help would be appreciated.

    MacBook 2.2 GHz
    4 GB RAM
    Mail 4.3 (1081)

  2. #2

    Member Since
    Jun 25, 2008
    Oh boy this problem took me a long way unnecessarily. After reloading the 10.6.4 update, reinstalling 10.6 and the 10.6.4 update again, playing with every file of the User/Library/Mail folder I could still not get the thing to work. I finally discovered the culprit: the Mail preference file ( in the User/Library/Preferences folder was corrupted. Why did I not think of that little guy before and save hours of headaches?

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