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  1. #1

    Member Since
    Feb 12, 2010
    Video won't play
    Hello, can anyone help me with this please?

    I am working on a brand new 13" macBook Pro, 2.53GHz. I Have installed the system software successfully plus FCP, Autodesk Cleaner and VLC.

    Quicktime X comes with the install software and I can open .mov files in Quicktime with no problems. However, when I try to play a film clip on the internet (using Safari 4.0.4 or Firefox 3.6) I get told that I need Quicktime to view the movie, which of course I have.

    I've tried various sites one of which is the apple trailers site (Apple - Movie Trailers) but always get the same message.

    It seems like my browsers won't recognise that I have Quicktime already installed.

    Can anyone help please?

    Thank you

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Lake Mary, Florida
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Thread moved to more appropriate forum. Please read before posting in Rumors & Reports.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Texas, where else?
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    They're playing here on mine. But did notice they're using QT 7 and not QT X that shipped with Snow Leopard.

    Check in Applications / Utilities and see if you have QT 7 installed - I don't think SL installs it with a default installation.

    If you don't have it installed, insert your OS X disc and open up the Optional Installs folder - start the Optional Installs.mpkg, go through that and install QT7. Let us know if that works for you.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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