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Thread: digital copy not working with itunes

  1. #1

    Member Since
    Dec 10, 2009
    digital copy not working with itunes
    I have 2 different Blu Ray DVD's that include a digital copy that is supposed to work with itunes and download to ipod. I can't get either of these to play. All I get with itunes is a gray screen. The time counter display runs like a movie is playing but I don't see anything.
    Any help would be appreciated.

  2. #2

    baggss's Avatar
    Member Since
    Oct 10, 2004
    What is the format of the digital copies?

  3. #3

    Member Since
    Dec 10, 2009
    the digital copies are in m4v, with video codec H.264.

  4. #4

    Member Since
    Jan 21, 2012
    I have also experienced the same problem with The Descendants. There is only one disc so I assume it is a blu ray and digital copy rolled into one?

    Anyone had similar problems with this film on macbook pro?

  5. #5
    These sound like they are Ultraviolet (DRM'd) files. Contact Flixster and explain that they suck, and they'll give you a code for a proper iTunes copy.

    Warner issuing iTunes codes to unhappy Ultraviolet users | Electronista

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