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  1. #1


    Member Since
    Dec 10, 2009
    Posts
    11
    Specs:
    iMac 3.06 GHZ C2D 4GB ram OS X 10.6.2 21.5' monitor
    digital copy not working with itunes
    I have 2 different Blu Ray DVD's that include a digital copy that is supposed to work with itunes and download to ipod. I can't get either of these to play. All I get with itunes is a gray screen. The time counter display runs like a movie is playing but I don't see anything.
    Any help would be appreciated.

  2. #2

    baggss's Avatar
    Member Since
    Oct 10, 2004
    Location
    Margaritaville
    Posts
    10,311
    Specs:
    27" 3.4 Ghz i7 iMac-13" C2D Macbook-OSX 10.10.2 -64Gb iPad 2-64 Gb iPhone 6+-ATV 2-14Tb of Storage
    What is the format of the digital copies?


  3. #3


    Member Since
    Dec 10, 2009
    Posts
    11
    Specs:
    iMac 3.06 GHZ C2D 4GB ram OS X 10.6.2 21.5' monitor
    m4v
    the digital copies are in m4v, with video codec H.264.

  4. #4


    Member Since
    Jan 21, 2012
    Posts
    3
    I have also experienced the same problem with The Descendants. There is only one disc so I assume it is a blu ray and digital copy rolled into one?

    Anyone had similar problems with this film on macbook pro?

  5. #5


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    These sound like they are Ultraviolet (DRM'd) files. Contact Flixster and explain that they suck, and they'll give you a code for a proper iTunes copy.

    Warner issuing iTunes codes to unhappy Ultraviolet users | Electronista

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