Entourage 2008 issue

sinu · sinu #1 (**permalink**)

12-02-2009, 12:49 PM

Hello All,

I have a problem with this users' Entourage archives (Folders on this Computer) After a few problems getting the Identity to work, now there is no email in the "Folders on my computer" area.

I am unable to switch to any other identity. Entourage continuously gives the error that the database is not compatible with this version of Entourage and asks you to rebuild. I have rebuilt and it tells me it has rebuilt successfully, but then when I try to open it, I again get the error. I finally had to recreate the account from scratch again to get mail working with Exchange by creating a completely new Identity. Then I tried importing the most recent Identity which completed successfully, but did not put folders/emails in the "On My Computer" (her archives)

Anyone know of a fix, or if there is some third-party tool which can extract data from the Identity database files, or somehow access what is inside Identities?

Any help much appreciated!

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Entourage 2008 issue

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sinu #1 (permalink)
Member Since: Dec 02, 2009 Posts: 1	12-02-2009, 12:49 PM Hello All, I have a problem with this users' Entourage archives (Folders on this Computer) After a few problems getting the Identity to work, now there is no email in the "Folders on my computer" area. I am unable to switch to any other identity. Entourage continuously gives the error that the database is not compatible with this version of Entourage and asks you to rebuild. I have rebuilt and it tells me it has rebuilt successfully, but then when I try to open it, I again get the error. I finally had to recreate the account from scratch again to get mail working with Exchange by creating a completely new Identity. Then I tried importing the most recent Identity which completed successfully, but did not put folders/emails in the "On My Computer" (her archives) Anyone know of a fix, or if there is some third-party tool which can extract data from the Identity database files, or somehow access what is inside Identities? Any help much appreciated!
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