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  1. #1

    Member Since
    Sep 26, 2009
    firefox froze now can't shut down
    my firefox froze and now i can't shut down my mac because it says i have to close firefox first. the red x circle is not appearing, and i can't quit firefox either. any suggestions? thanks in advance.

  2. #2

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Modesto, Ca.
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    You can either click on the Apple Menu and click on Force Quit or Press Command + Option + Escape simultaneously. Click on Firefox in that menu and on Force Quit.

  3. #3

    Member Since
    Sep 26, 2009
    thank you very much. new to mac (or returning after 15 years) and still learning all the key strokes and features.

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