Results 1 to 9 of 9
  1. #1


    Member Since
    Aug 31, 2009
    Posts
    2
    Powerpoint Hangs - All other office 2004 programs work
    Powerpoint Hangs - All office 2004 programs work.

    Any ideas folks? I've deleted all .plist files and everything Microsoft I can find other than the folder in the applications directory. Cold reboot and the whole shebang. I have a backup from CarbonCopyCloner from just before I did the upgrade and if I boot from that drive Powerpoint works works. I dragged the Office folder from the applications directory on the backup disk onto the applications folder on my internal drive so those files are the same.

    It doesn't seem to want to make a 'proper' .plist file, either.

    com.microsoft.PowerPoint.prefs.plist:

    Code:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    	<key>First Run\First Run\Run already</key>
    	<integer>1</integer>
    </dict>
    </plist>
    Hang Report:

    Date/Time: 2009-08-31 18:19:16 -0400
    OS Version: 10.6 (Build 10A432)
    Architecture: x86_64
    Report Version: 6

    Command: Microsoft PowerPoint
    Path: /Applications/Microsoft Office 2004/Microsoft PowerPoint
    Rosetta: Yes
    Version: ??? (???)
    Parent: launchd [140]

    PID: 322
    Event: hang
    Duration: 3.55s (sampling started after 2 seconds)
    Steps: 16 (100ms sampling interval)

    Pageins: 6
    Pageouts: 0

    Process: Microsoft PowerPoint [322]
    Path: /Applications/Microsoft Office 2004/Microsoft PowerPoint
    Rosetta: Yes
    UID: 501


    I have a lot of apps on my Mac. I didn't do a 'clean' install. I did specify Rosetta in the install options. But - Everything else I have tried (all my 'major' programs) work and the other office apps work.

    Any ideas appreciated!

  2. #2


    Member Since
    Aug 31, 2009
    Posts
    2
    BTW - It hangs at the "Project Gallery - New" screen. Beachball, and even after 45 minutes it's still hanging. I just finally force quit it.

  3. #3


    Member Since
    Aug 10, 2010
    Posts
    3
    Resolution?
    Hi,

    Did you ever get resolution for this problem? I am also experiencing it. I delelted prefs, repaired permissions, and even created a different user account to test with. It does the same thing every time.

    Thanks,
    Rich

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,975
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Have you installed "Monolingual" or any other application which removes languages and or PPC code?

    Regards.

  5. #5


    Member Since
    Aug 10, 2010
    Posts
    3
    Solution!
    A coworked of mine found the solution to this problem elsewhere on the internet!

    Go to Applications > Microsoft Office 2004 > Office > Type Libraries.

    Remove the PowerPoint 11 Type Library file.

    Problem solved. If there are any negative consequences to this, I haven't found out yet, so I wouldn't delete the file...


    Rich

  6. #6


    Member Since
    Aug 10, 2010
    Posts
    3
    Another fix...
    Removing PDFMakerLib from the Applications > Microsoft Office 2004 > Office folder also does the trick!

  7. #7


    Member Since
    Nov 11, 2010
    Posts
    1
    Solution
    Rich,

    I want to thank you for the good advice:

    "Go to Applications > Microsoft Office 2004 > Office > Type Libraries.

    Remove the PowerPoint 11 Type Library file."

    It solved my problem with PPT start-up with OSX 10.6.5.

    kwebb

  8. #8


    Member Since
    Jan 22, 2012
    Posts
    1
    Thank You!
    I have not ever been able to use powerpoint, until I found this article about removing the library file! THANK YOU, THANK YOU!

  9. #9


    Member Since
    Apr 08, 2014
    Posts
    1
    Thnak you rich!
    When I bought my new Mac about 2 years ago, PowerPoint no longer worked. I tried so many different things over the years. Rich explained easily and clearly what to do - and it WORKED!!!! Woohoo!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Office Powerpoint 2011 Can't Edit PowerPoint 2004 Org Charts
    By MrBiker in forum OS X - Apps and Games
    Replies: 3
    Last Post: 08-01-2012, 04:50 PM
  2. Does Microsoft Office 2004 work with Snow Leopard (Mac OS 10.6)?
    By keydismukes in forum Switcher Hangout
    Replies: 10
    Last Post: 09-03-2011, 08:55 PM
  3. pptx files and Powerpoint 2004
    By pcmendy in forum OS X - Operating System
    Replies: 1
    Last Post: 09-17-2009, 10:34 PM
  4. Entourage 2004 - Database Utility hangs
    By shanaza in forum OS X - Apps and Games
    Replies: 0
    Last Post: 04-14-2009, 09:54 PM
  5. MS office 2004 update, won't work anymore
    By sub181 in forum OS X - Apps and Games
    Replies: 3
    Last Post: 10-12-2008, 02:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •