not receiving mail

bertchau · bertchau #1 (**permalink**)

08-03-2009, 06:16 PM

hi -
i currently have 2 accounts setup on mac mail. one works fine, incoming and receiving perfectly. the other account seems to not be receiving mail when my computer is off/asleep. there is no trace of any emails that were sent. i know i should be receiving mail because my account is also setup to receive on gmail and mail seems to be flowing through there fine.

both of my accounts are setup the same way.
anybody's expertise, would be much appreciated.
please help.
thank you.

mdfuller · mdfuller #2 (**permalink**)

08-03-2009, 06:19 PM

Are they both gmail? Are you using IMAP or POP? I am not sure what you mean by not getting mail when your machine is off or sleeping. That is normal.

bertchau · bertchau #3 (**permalink**)

08-03-2009, 07:24 PM

hi mdfuller-
both of my accounts are setup on mac mail and i am also using POP with gmail.
regarding the machine is off/sleeping. if you sent me an email while my laptop was closed, i wouldn't receive the email through the mac mail application. the only way i would know is if i checked my gmail or if you would have told me. however, if i was using my laptop while you sent me the email, i should be able to receive it. this problem is only happening to one of my accounts.

iPod Nano · iPod Nano #4 (**permalink**)

08-03-2009, 08:04 PM

That's very very strange. The way POP works, you should be able to receive any new message whenever you are ready. It doesn't work in real time!

bertchau · bertchau #5 (**permalink**)

08-04-2009, 07:08 PM

i know it's strange. if anyone can help. much appreciated.

iPod Nano #4 (permalink)
Member Since: May 15, 2009 Posts: 1,094 Mac Specs: White MacBook. iLife '09. iWork '09. Mac OS X 10.6	08-03-2009, 08:04 PM That's very very strange. The way POP works, you should be able to receive any new message whenever you are ready. It doesn't work in real time! Chris K.
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bertchau #1 (permalink)
Member Since: Aug 03, 2009 Posts: 3	08-03-2009, 06:16 PM hi - i currently have 2 accounts setup on mac mail. one works fine, incoming and receiving perfectly. the other account seems to not be receiving mail when my computer is off/asleep. there is no trace of any emails that were sent. i know i should be receiving mail because my account is also setup to receive on gmail and mail seems to be flowing through there fine. both of my accounts are setup the same way. anybody's expertise, would be much appreciated. please help. thank you.
	QUOTE Thanks

mdfuller #2 (permalink)
Member Since: Nov 01, 2007 Location: Sconie Posts: 1,217 Mac Specs: 15-inch MacBook Pro	08-03-2009, 06:19 PM Are they both gmail? Are you using IMAP or POP? I am not sure what you mean by not getting mail when your machine is off or sleeping. That is normal.
	QUOTE Thanks

bertchau #5 (permalink)
Member Since: Aug 03, 2009 Posts: 3	08-04-2009, 07:08 PM i know it's strange. if anyone can help. much appreciated.
	QUOTE Thanks

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