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  1. #1

    Member Since
    Dec 05, 2008
    re-acquiring registration numbers (apple & Adobe)
    So my hard drive on my MBP quit on my last night. The guys at the genius bar were great about replacing it, but I lost all my info. I had all my files backed up, but not my applications or my email (I know, a mistake that won't happen again). I have a couple programs that I downloaded (Photoshop Elements and Quicktime Pro to be specific) from their respective online stores. These were downloaded legitimately and paid for.

    I've been able to re-download the applications, but since my emails were lost, I don't have record of my registration numbers. I've looked on the online stores and haven't been able to find a link to have the numbers re-sent. Has anyone had any luck with either of the companies re-sending old registration numbers?

  2. #2

    podraig's Avatar
    Member Since
    Mar 19, 2008
    iMac 20" 2.4 Ghz Intel Core 2 Duo 4gig,Mac OS X Maverick, Macbook Intel 2gig, iPhone 3G
    Once you downloaded these originally, did you register online. If you did, the respective companies will have records of your numbers
    Adobe - Support: Customer Service
    QuickTime Pro Key: Retrieving a lost key
    Mac is like a car, keep clean and up to date and it will give you many hours of good driving

  3. #3

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    2012 13" MBP (2.5 i5, 8GB)
    You should have little problems getting your serials back if you provide these companies with the appropriate information. Give them a call and see what they request.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
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  4. #4

    Member Since
    Dec 05, 2008
    Thanks guys. Should I just call their general 800 numbers?

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