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  1. #1


    Member Since
    Dec 05, 2008
    Posts
    7
    re-acquiring registration numbers (apple & Adobe)
    So my hard drive on my MBP quit on my last night. The guys at the genius bar were great about replacing it, but I lost all my info. I had all my files backed up, but not my applications or my email (I know, a mistake that won't happen again). I have a couple programs that I downloaded (Photoshop Elements and Quicktime Pro to be specific) from their respective online stores. These were downloaded legitimately and paid for.

    I've been able to re-download the applications, but since my emails were lost, I don't have record of my registration numbers. I've looked on the online stores and haven't been able to find a link to have the numbers re-sent. Has anyone had any luck with either of the companies re-sending old registration numbers?

  2. #2

    podraig's Avatar
    Member Since
    Mar 19, 2008
    Posts
    380
    Specs:
    iMac 20" 2.4 Ghz Intel Core 2 Duo 4gig,Mac OS X Maverick, Macbook Intel 2gig, iPhone 3G
    registration
    Once you downloaded these originally, did you register online. If you did, the respective companies will have records of your numbers
    Adobe - Support: Customer Service
    QuickTime Pro Key: Retrieving a lost key
    Mac is like a car, keep clean and up to date and it will give you many hours of good driving

  3. #3

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    You should have little problems getting your serials back if you provide these companies with the appropriate information. Give them a call and see what they request.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  4. #4


    Member Since
    Dec 05, 2008
    Posts
    7
    Thanks guys. Should I just call their general 800 numbers?

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