06-28-2009, 11:01 PM

ok so i have remote desktop client on my mac, and i cannot for the life of me connect to my pc, i have port 3389 open on the pc, remote access is turned on on the pc, they are both on the same network, mac and windows are fully updated, im running windows xp, and os x 10.5.7, ive tried the help page, and its just not working, help would be excellent thx

06-28-2009, 11:53 PM

umm, more info about the actual error your getting would be helpful.

Have you tried connecting through ip, or just through the computer name? what happens when you try to connect? If it's saying the system is not found and if you're just doing the computer name (netbios), try adding .local to the end of it and see what happens.

06-29-2009, 12:00 AM

ok so i have tried both name and ipand i get the error;

the mac cannot connect to the windows based computer

06-29-2009, 12:33 AM

Are you running a firewall on Windows? If so, do you have an exception entered for RDC? Also, check the XP machine and make sure you have 'allow remote connection' enabled. You can do this via the system properties/dialogue box.

06-29-2009, 12:44 AM

yes i have both, my exception is there aswell as the allow remote connection
i dont know if this will help but this is my set up

mbp connected wirelessly to an airport extreme and the pc is hard wired to the air port extreme

06-29-2009, 01:31 AM

Hmmm...

What actual error are you getting from your RDC client? Also, as a sanity check I assume both machines can see each other and you can ping each host etc.

As a test, can you turn the firewall on XP off and try again? Typically, this is the main issue I see with this sort of setup. I have a similar setup at home with no issues.

06-29-2009, 08:26 AM

I agree with wmprice (sorry, went to bed after my post last night).

If you can't ping, then there is a real problem. You may have to disable the firewall on the pc if you can't ping it tho - depending on the firewall software you use (earlier versions of the windows firewall blocked this by default and some third party does as well) it may block icmp, which means you won't see ping responses.

06-29-2009, 10:12 AM

ok thx guys
im off to work so if there is anyone waiting to see if this fixes it ill try when im home
but to be really honest im new at this, so in terms of getting them to see eachother and ping eachother how do i do that?
like if u mean is my pc showing up on my mac desktop to get to the drive then no its not

06-30-2009, 12:20 AM

ok so any other help from anyone?
i still have not got this working haha

07-04-2009, 06:19 PM

It looks like, from one of your previous posts that the machines cannot see each other at all.

First things first.

Find out the IP address of the XP machine. The easiest way to do this on Windows is open a command prompt and type the following:

ipconfig /all

This should give you the machines IP address (sorry, it's been forever since I have used windows I can't remember exactly what the output looks like).

Now, from the Mac you can open a terminal and execute

ping <IP-address>

If this doesn't work and you don't get a response from the other host then something is wrong with your network configuration.

Let's start there.