New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Internet Explorer


Post Reply New Thread Subscribe

 
Thread Tools
Tired_Alex

 
Member Since: Jun 22, 2009
Posts: 5
Tired_Alex is on a distinguished road

Tired_Alex is offline
Please, someone, help me before I go insane.

My mother is running Internet Explorer on her Mac. She has the Leopard OS. A site she is trying to open won't let her in because of some security issue. It's a credit card company site, so it isn't a security issue.

I can't talk her through it because I don't run Leopard, and I can't find it on any current Macintosh machines down at Best Buy.

Can someone please give me the walkthrough for her to reach the appropriate security customization so that she can lower it for the purposes of going into this one computer site to use her credit card points? She is barely computer literate, and my heart rate's up at about 180 because she keeps defaulting to how complicated the machine is, why doesn't it work, etc.
QUOTE Thanks
NumberSix

 
NumberSix's Avatar
 
Member Since: May 01, 2008
Location: Montreal
Posts: 269
NumberSix is on a distinguished road

NumberSix is offline
As far as I know, IE is not supported by either Microsoft OR Apple for Mac computers and hasn't been since 2005. It's unlikely there's anything that can be done

She should really switch to Safari or Firefox. She won't even have to install Safari as it should be in her computer already
QUOTE Thanks
Tired_Alex

 
Member Since: Jun 22, 2009
Posts: 5
Tired_Alex is on a distinguished road

Tired_Alex is offline
Thanks, but that's not really the question.

1. I don't need Microsoft OR Apple to support the application. I just need the pathway -- in very detailed directions -- to reach the security setting that will allow the website in question to not be blocked. Something like: click on the word "Explorer" at the top of the page that IE has opened. From the dropdown menu that opens, select such and such. That will open a popup. Go to the fourth tab, labeled this and that, go to where it gives you the option to do these, those or the other, etc.

2. Yes, I wish she'd switch to Safari or Firefox but she "likes" IE. The other browsers don't "look right." She's my mother, I'm not allowed to use logic or common sense.
QUOTE Thanks
Tired_Alex

 
Member Since: Jun 22, 2009
Posts: 5
Tired_Alex is on a distinguished road

Tired_Alex is offline
And I'm sorry if that sounds tense, but I'm about to put my foot through my computer. I just can't believe how much time this has eaten up today already.
QUOTE Thanks
ADKhikerVW

 
ADKhikerVW's Avatar
 
Member Since: Aug 18, 2007
Location: Wilmington, NY
Posts: 715
ADKhikerVW is a jewel in the roughADKhikerVW is a jewel in the rough
Mac Specs: 15" Unibody MBP (2009), White MB (2009), iMac G4

ADKhikerVW is offline
Internet Explorer for Mac is VERY old and outdated, and is likely unsupported by many websites. Unfortunately, the only way to solve any problems you are having with it is to use a different browser. There really isn't any way around this.
QUOTE Thanks
vansmith

 
vansmith's Avatar
 
Member Since: Oct 19, 2008
Location: Toronto
Posts: 17,894
vansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond repute
Mac Specs: 2012 13" MBP (2.5 i5, 8GB)

vansmith is offline
Honestly, good luck with this. I can safely say that perhaps 0.1% (this is being generous) of the community here uses IE. While it's not the answer you want, you really shoud get your Mom to switch to a different browser that supports a lot more than IE. Using IE on a Mac is like using a Model T. I can guess that the reason that the site isn't working is because what's being used may not even be supported by IE.

Important Links: Community Guidelines : Use the reputation system if you've been helped.
M-F Blog :: Write for the blog
Writing a Quality Post
QUOTE Thanks
Tired_Alex

 
Member Since: Jun 22, 2009
Posts: 5
Tired_Alex is on a distinguished road

Tired_Alex is offline
Oh, terrific. Okay, I get it. It's a case of even if I fiddled with the security settings, it still wouldn't work? (Just like using the gas that a Model T ran on in a modern car would break it?)

Some days I just can't win for losing.

But if anyone DOES know if the pathway I'm talking about exists (a way to set the security to low), I would appreciate knowing.
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,021
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
Quote:
Originally Posted by vansmith View Post
Honestly, good luck with this. I can safely say that perhaps 0.1% (this is being generous) of the community here uses IE. While it's not the answer you want, you really shoud get your Mom to switch to a different browser that supports a lot more than IE. Using IE on a Mac is like using a Model T. I can guess that the reason that the site isn't working is because what's being used may not even be supported by IE.
Or at least not the last version of IE that MS made for OS X - IE 5.

Most secure sites demand IE 6 at a minimum and will not work with IE 5 even in Windows. MS did it's last update to IE 5 for OS X in Jul '03.
The security issue is that IE 5 didn't have much to speak of.

Tell her the old senile guy says it won't work. She's gonna have to switch browsers while she's in OS X to get to nearly any secure site whether she wants to or not. You can blame me. I can take the heat.

(I know this doesn't help, but if she can't give up IE, she really oughta sell the Mac and go get a Win XP box. Of course that won't help since IE today bears no resemblance to what it did 6 yrs ago on a Win box either. If she's going to be using computers, things change, and this is one of them. The 6 year old app is not going to work.)

edit: Oh, and tell her like you know what you're talking about. You're the computer whiz. She's calling you for help.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
CrimsonRequiem

 
CrimsonRequiem's Avatar
 
Member Since: Jul 24, 2008
Posts: 6,006
CrimsonRequiem is a name known to allCrimsonRequiem is a name known to allCrimsonRequiem is a name known to allCrimsonRequiem is a name known to allCrimsonRequiem is a name known to allCrimsonRequiem is a name known to allCrimsonRequiem is a name known to all
Mac Specs: MBP 2.3 Ghz 4GB RAM 860 GB SSD, iMac 3.4 GHz Intel Core i7 32GB RAM, Fusion Drive 1TB

CrimsonRequiem is offline
>_>" Wow are people seriously that opposed to trying something new?

Seriously though the only way to keep using IE is to run a Virtual PC IE. Parallel/VM Ware with whatever version of Windows.

The alternative would be using Firefox which doesn't cost any money and the download and install takes less than 7 minutes.
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 6,933
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
I quite frankly didn't even realize that the OS X version of Internet Explorer even ran on Leopard. I'm wondering if she even has it, and is using something else and is simply accustomed to calling her web browser "Internet Explorer".


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
------
Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
------
Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
QUOTE Thanks
dtravis7

 
dtravis7's Avatar
 
Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 27,640
dtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond repute
Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

dtravis7 is offline
Quote:
Originally Posted by lifeisabeach View Post
I quite frankly didn't even realize that the OS X version of Internet Explorer even ran on Leopard. I'm wondering if she even has it, and is using something else and is simply accustomed to calling her web browser "Internet Explorer".

I keep that old IE on my external drive just to mess with from time to time and wonder of wonders, it does actually work on Leopard!

It's a horrible browser and has issues with many of todays sites as you could imagine. It's old. Microsoft stopped making IE for the Mac ages ago now. IE5 is almost worthless today. Things have changed so much. I would suggest she try Firefox. A lot easier than installing Windows just to run IE6 or 7.
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 6,933
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
Quote:
Originally Posted by dtravis7 View Post
I keep that old IE on my external drive just to mess with from time to time and wonder of wonders, it does actually work on Leopard!

It's a horrible browser and has issues with many of todays sites as you could imagine. It's old. Microsoft stopped making IE for the Mac ages ago now. IE5 is almost worthless today. Things have changed so much. I would suggest she try Firefox. A lot easier than installing Windows just to run IE6 or 7.
Well much of the reason I'm thinking what I thought was because, if she's as computer illiterate as the OP suggests, then how did she get IE on there to begin with? It certainly didn't come with Leopard, I doubt she upgraded Leopard over Panther (or was it Jaguar that it last came with?), and she doesn't sound like someone who is well-accustomed to the OS X-way, which means she likely is a more recent Mac switcher. *shrug* Anywho... food for thought...


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
------
Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
------
Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
QUOTE Thanks
dtravis7

 
dtravis7's Avatar
 
Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 27,640
dtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond repute
Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

dtravis7 is offline
LB, Oh for sure I agree completely with you. I know 10.2 Jaguar had IE on it but don't remember if 10.3 came with it or not. I think the very first version 10.3.0 might have still had IE on it but not sure. I remember when I first installed 10.2.0 seeing IE in the dock and wondering why it was there!

As to how it got on her Leopard install, who knows. You can still download it some places but like you said, she is not very computer literate.
QUOTE Thanks
Jaygray

 
Jaygray's Avatar
 
Member Since: Mar 04, 2008
Posts: 1,115
Jaygray is a jewel in the roughJaygray is a jewel in the roughJaygray is a jewel in the rough
Mac Specs: Unibody MacBook Pro 2.26, 4gb RAM, 500gb HD

Jaygray is offline
How about this as a workaround?

Highlight the address in the IE address bar. Hit Command-C. (Same as Ctrl-C in Windows). Open Safari (it comes preinstalled with Leopard). Put the cursor in the empty address bar. Hit Command-V (paste) and push return.

Most likely the site will function perfectly in Safari and you'll be able to convince her of the merits of using a browser that's not from the days of dial up.

Just in case, here's two easy ways to open Safari in OS X.

1. Click the compass icon on the dock.

or

2. Click the magnifying glass in the upper right hand corner of the screen. Type 'safari' and push return.
QUOTE Thanks
cwa107

 
cwa107's Avatar
 
Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 26,510
cwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond repute
Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

cwa107 is offline
As others have pointed out, the last version of IE that was actually designed to run on Mac OS X was IE5, which is quite dated now.

Since most banks don't want the liability associated with people accessing their pages with insecure browsers, it is quite common for them to restrict access to certain browsers.

There is a very simple workaround for this.... there is a plethora of different browsers available for Mac, most namely Safari, which comes with it out of the box (many of the Mac OS X applications are actually underpinned by Safari, including Apple's Mail).

Personally, my recommendation would be to install Firefox and apply an IE-like theme to it so that it feels familiar to her. Firefox is more secure, has extensive market share (so most websites will be developed to work with it) and really isn't a far departure from IE in terms of functionality.

Many people, particularly switchers, are not impressed with Safari because the user interface is so sparse. Firefox, on the other hand, is heavy on features and add-ons. You can pretty much make Firefox into whatever you like. To top it off, it's easy to install. Just walk her through downloading it from Firefox web browser | Faster, more secure, & customizable. Once she opens it, it's as easy to install as dragging the icon into the Application folder. Then, once open she can right-click it in the Dock and choose "Keep in Dock". Then, have her go to the website I mentioned above and download the theme. Once installed, it should look, feel and behave like IE for the most part, but be compatible with the bank's website.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
QUOTE Thanks

Post Reply New Thread Subscribe


« Extracting attachments that are emails from mail 3.6 | Problems with Warcraft 3 »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
html & internet explorer jennmann Web Design and Hosting 2 05-23-2008 09:13 AM
Can an iMac work with Microsoft Internet Explorer? Carleen OS X - Apps and Games 9 03-16-2007 07:02 AM
Using XP Internet Explorer Favorites in Safari-Best Web Browser markw10 OS X - Apps and Games 3 09-04-2006 01:35 AM
Internet Explorer oldnews Switcher Hangout 6 06-15-2005 01:56 PM
question about internet explorer pv22clif OS X - Operating System 1 01-08-2004 02:41 AM

All times are GMT -4. The time now is 01:14 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?