Thread: Email Problems with Outlook 2001
01-25-2005, 09:55 AM #1ianpGuestEmail Problems with Outlook 2001
First off I am new here, so Hi again
I have a small problem getting Microsoft Outlook 2001 to use my 2003 Exchange server. I have to admit I am new to macs and am finding it a little hard to do anything but I am trying.
From what I can tell is that for some reason my the mac will not resolve the server name to an ip address. I mean when I look in the Outlook settings, under services --> properties if I place the servers IP address there and then the user name and then 'check the name' it resolves the name of the server and under lines the user name (which as far as I am concerned has worked).
Yet when I then launch Outlook I get a message saying folders could not be opened. The attempt to log on to the server failed..... Microdoft Outlook could not be started. The attempt to log on to the MS Exchange Server failed....................
What I have done so far:-
Updated the /etc/hosts file and added the ip address for the server (can ping both IP and name from the console and network util)
When in Outlook settings --> properties and user the server name instead of the IP address and try and check name I get an error.. The name could not be resolved. Network problems are preventing connection to the MS Exchange Server, Contact your system adminsitrator (me).
Sorry for the long post but this is a real problem. Any help would be much appreciated.
PS The only thing I can sort of think of at the moment is that Outlook starts I think in classic mode??? I am not sure if this starts a new shell and therefore ignores the /etc/hosts file and that is the reason why it can not resolve the server name. If I am right my next question would be where is the hosts file for the classic enviroment??
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