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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Adobe After Effects CS3 Serial Number Issue


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twentydeuce

 
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Hi all. I am new to the Mac environment and am having an issue with After Effects. I had a friend install the full Adobe Package (along with various other programs) and when I got it back from him, it didn't contain After Effects. I downloaded the Trial Version and used a Serial number that I had and everything checked out. I went to the activation screen and I think I mistyped my activation code because it immediately said that my license was expired. Now I have tried to uninstall and reinstall a number of times but never had had to re-register.

I have tried to deactivate the software but it gives me an error and says it was unsuccessful. I assume this is because it never activated properly. My question is where is the serial number located in the library? I want to delete this file and start over. Any advice or help is greatly appreciated.

Thanks,

Mike
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JGruber

 
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Might need to call Adobe on this one.

Generally, non-volume license serial codes will only activate a MAX of 2 times, once that has been reached, a call to Adobe is required.
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jimd144

 
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Adobe uses a very sophisticated activation scheme. Also, once the trial is gone, you will never install it again, unless you cloned the system first. If your "friend" is installing multiple copies of a $1500 product, shame on him. Adobe will wipe all serial numbers and kill the activations.
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twentydeuce

 
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So you're saying that there is no way to delete the file that stores the serial number?
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JGruber

 
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No, it's normally not 1 single file, it's a series of files in various locations. Most of the time unknown to anyone but Adobe.

Your best bet is to call Adobe and explain the situation, provided you are using a 'legit' version.
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jimd144

 
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They also are based on calculations of the disk. Very good security to protect very good software from very bad people (thieves)
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harryb2448

 
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And tell your friend as he is likely to find his copy unworkable also as Adobe may well deactivate his registered copy.
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