New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

restoring Entourage files

Post Reply New Thread Subscribe

Thread Tools

Member Since: Oct 21, 2008
Posts: 2
zwiebelspaetzle is on a distinguished road

zwiebelspaetzle is offline

My Entourage 2004 crashed while moving messages between folders, and everything that had been moved at the time of the crash is lost. I'm trying to restore from my time machine backup (taken about an hour before the incident), but I'm missing everything from the last 4 days. When I look at the data file in my backup (~/documents/Microsoft User Data/Office 2004 Identities/<user>/Database), the last modification is also 4 days old.

Does Entourage only save to the data file when you close the program? Is there another location I can find messages recently sent and received?

QUOTE Thanks

Jaygray's Avatar
Member Since: Mar 04, 2008
Posts: 1,115
Jaygray is a jewel in the roughJaygray is a jewel in the roughJaygray is a jewel in the rough
Mac Specs: Unibody MacBook Pro 2.26, 4gb RAM, 500gb HD

Jaygray is offline
How big (in mb/gb) is your Microsoft Identies Folder?

Entourage and Time Machine are not really compatible if you have a substancial number of emails stored in folders. I have 25000 emails stored in folders organized by year. The emails are stored on the HD in a single file which takes up close to 10gb.

When an email is received it is written to a file that may be several gb in size. Time Machine backs up modified files by simply making a copy of any file which has been modified since the last backup. If you have 10gb of emails, and you receive a new email, Time Machine copies the entire revised 10gb file to the HD.

You can see the problem that would develop if multiple emails are received while the backup is taking place. Time Machine is trying to copy the file while Entourage is writing to it. It may have been 4 days since the last time Time Machine was able to sucessfully copy the entire file.

This is the only place your emails are stored. Unfortunately, you may be out of luck here.

Entourage is not the only programs that stores files this way (as much as people like to bash Microsoft over this inconvenience). Apple's Aperture does the same thing with photos, and also has conflicts with TIme Machine.

It is probably best to exclude the Microsoft Identies Folder from Time Machine. At the end of the day, just drag your entire Identies folder to the backup drive in Finder and let it copy over itself. It's not a perfect solution, but it works.
QUOTE Thanks

Post Reply New Thread Subscribe

« Msn:Mac Problems | iTunes won't play mp3 cds »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread Starter
Last Post
Deleting Hidden files... ldj OS X - Operating System 15 03-16-2013 11:24 AM
restoring backup files lisabuchman Schweb's Lounge 0 07-12-2008 09:50 AM
help me convert something, please. krrose27 Switcher Hangout 4 05-25-2007 02:10 AM
Replacing files within a folder, rather than the entire folder PFerrara OS X - Operating System 5 08-28-2006 10:34 AM
Entourage e-mail files bruceb2 Running Windows (or anything else) on your Mac 1 09-27-2005 09:56 PM

All times are GMT -4. The time now is 08:13 PM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?